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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 976 Showing 19,501-19,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv just right! Happy camper!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job, set everyone quickly, cleans up any mess, and demo features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people and friendly, Aldo made sure I understood my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly what had to be done Professional and no mess left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and looks great! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas installed my TV a month ago and I am happy to state that everything he set up is working well. He even set up my cable remote for me. In addition he explained everything clearly and slowly. In the end I was very happy I chose to have this installation. Lucas is an excellent person as well as a savvy tech. And he even cleaned everything up. Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex was Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did an AMAZING job! Incredible attention to detail! Very polite and professional! Alex went above and beyond to make sure every safety precaution was in place given the current COVID requirements. ALEX DESERVES A RAISE!!! He is undoubtedly the reason I would recommend Geek Squad to friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting bracket was easy to mount and securely keeps tv held. The bracket allows a smooth glide in and out as well as a 4D tilting option. If access was need for tv connection there is nearly 8 inch of space to get behind TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quick and was friendly while they mounted my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv and all my devices.very prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys did an excellent job mounting the tv, very satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third party installers, not Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85 inch from Best Buy. Beautiful TV. But when? They send out installers. It's not the Geek Squad. They sub their workout to third party people. 220-year-old showed up 3 months experience. The guy started drilling holes in my walls. Looking for studs instead of using a stud finder put 10 holes in my wall. They didn't have the proper anchors. They didn't have the proper tools had to supply everything. Took the bolts to my fifty five inch that I was gonna hang in another room and the guy kept on saying he's gonna bring them back But he didn't when I called Best Buy. I was told that they don't have bolt packages there and that I could return the TV if I wanted. New bolts makes 0 sense. Best Buy has a great selection. But for $250. I really want professionals coming out to my house. Not to people that I have 2. Weeks training. They do 1 week in school and the rest they do on your house terrible program. Once you buy that t, v, you're on your own. Higher real installers, that's my device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to schedule. Installers were professional and ensured TV was installed per our requirements. Would definitely used Greek Squad installation services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service. Friendly technician. Looks great. Would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did the guys do the install, they made sure it was to my liking before they left. I had noticed a minor slant when looking from afar. One of the guys knew it would bother me and he did a minor tweak and fixed it for me. The whole process was smooth and they even took care of removal of the box/trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and also setup all of my streaming options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service and Installation was great! They are always very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s holds tv wonderfully I would buy it again nice choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, good job installing and took time to go over some tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and pleasant. Wore shoe protectors, clean up after drilling the hole for the mounting brackets. Took the time to explain the functions of the TV. Could not be better!

    I would recommend this to a friend