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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 977 Showing 19,521-19,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv mounted in my bedroom. Geek squad friendly and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with prompt service and end results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hing my tv in my bedroom very professionally..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job installing a home theatre system which included in ceiling speakers, requiring ceiling cut outs, and in wall center channel and subwoofer. In addition, they installed eight other in ceiling speakers, receiver for my outdoor pool areas. They were professional, knowledgeable and showed me how to use my new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys did a wonderful job of wall mounting my new Sony 98" X90K. Once mounted, they helped me setup the TV and configure it to my liking. They cleaned up the debris afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful more room on top of Chester drawer. Easy to clean and more for best angle. Universal so easy to change TV, because an old TV stopped working and easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed, mounted on the wall and installed software on a 65 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very friendly & knowledgeable. They always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had placed the tv where i wanted and had been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous and extremely knowledgeable - well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The group of three agents, Dill, Blade and Zack did a great job setting up my new TV and getting it connected to my network and showing me how to use many of the key features. Well worth the money to have them set up and install the tv mounting bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job handling the tv. Courteous, nice, extremely careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome did a great job very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gk Sqd was very Professional during installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent mounted my TV & sound bar in a very professional manner. He was very efficient and informational as he installed everything. He made sure to clean up after himself and was sure to not leave a mess behind. He also answered any and all questions (to the best of his knowledge) that my husband asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad made up for misinformation by sales sta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqd bent over backwards to make up for misinformation by the sales staff. Sales staff told us the Geek Sqd would come with numerous mounts that we could pick from. We had to buy our own. Sales staff need to know what the Geek Sqd can do and cannot do. Geek Sqd was not familiar with the remote and as a result we were left to figure it our on our own with no instruction book. We are still trying to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the hospital during the time of installation but my mother in law was here and she said the installer was very professional and courteous. He followed up with me the entire time to ensure to let me know what time he would be at my home. I’m very happy and satisfied with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install they were friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install and removal of larger tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my previous 63 inch plasma tv stopped working, and I purchased the sony 65 inch old TV. the old tv was very heavy, and removing that was a challenge, and then slightly different mounting required adjusting the brackets to replace new tv. The install crew was great and very expert, I would not have wanted to do a self install. Well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the GerkbSquad made it easy and painless to upgrade our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great service & takes only 30 minutes. I will call again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star work! Would recommend highly. Very professional and kind

    I would recommend this to a friend