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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    T.v rack.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. And the services was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was beyond wonderful. They were quick because they knew just what they were doing. Friendly. Kept me informed of their arrival time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did not complete job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did not have the correct tools to remove the wall mount. They had to leave, so my neighbor removed the wall mount. They came back and installed new mount and one instead of two tv’s. Now I have to wait for second tv to be installed. Also, they didn’t stay to finish the set top boxes to fully activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble nailing down an install date, you guys are so busy, dates and time would book really fast: openings would disappear. Did not get my sound bar mounted and my low voltage wire were not hidden because order was not written right in the first meeting. I was not aware that I needed to mention this and that it became an issue. Still not mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and they did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean, accommodating, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys took the time to understand viewing habits and worked with that to align and mount TV at just perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV in no time! Great work! #GEEKSQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys who hook up the my tv on the wall did a g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who hook my tv over the fireplace did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, capable and efficient technicians! Top notch service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed me everything I needed to enjoy my big TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is sleek and movable and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the televisions is a wonderful addition to the areas my husband spends his time in. His illness often keeps him confined to home and having these devices helps the time to pass quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great and technician showed up on time as promised. Installation went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek a squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and were attentive when an issue arose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a great job! Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for value well installed no hassle clean work.Good work from geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job by Geek Squad installers, on time and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work completed was quick and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up on time. Crew was knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TrueStory Moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV Clarity sound and all and the amazing team that installed this on my wall to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was knowledgeable and efficient. Installation and setup went very smoothly.

    I would recommend this to a friend