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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 981 Showing 19,601-19,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was as expected for this situation including the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome! They went above and beyond for the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 98" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew was awesome. They arrived as scheduled and did a fantastic job mounting the TV. They left everything clean and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an old Samsung, they mounted it perfectly..it was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.Screen has great clarity. Would recommend to freind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron did another amazing job of installing my TV'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another amazing job done by Aaron. Great job as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and did a great job! Would use the service again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and knowledgeable techs that answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek Squad did a great job installing my tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure tv and fire stick was peared with each othet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and very professional. They were very considerate of our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to my house was extremely professional and helpful!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, they mounted and connected everything with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and courteous with us. They did a good job, but they are not consistent with communication and follow up. There was an issue with the setting up of the equipment and they let their superior know about it. We were supposed to get a call which we didn’t, so we called and they were aware of it . They were supposed to get back with us and we are still waiting not very pleased with that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Music Room install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time and was in and out, placing the tv exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great. Set up everything and cleaned up any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well together and installed things correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek person mounted Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to mount the TV....but only one was needed to do the work and it took 15 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed TV mount effortlessly & quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted the TV came back to 'fix' a mount. The brick had cracked and the bracket had come loose. They let me know when they'd arrive and they were on time. Nice time with them, and it's fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted as per request and assisted in reboot of service

    I would recommend this to a friend