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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 984 Showing 19,661-19,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Redo-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came for the redo installation were exceptional. Very professionally corrected what was a really bad initial install from a different contractor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Suggested. I replace my wall mount with a stronger one. The only one they had on the truck was the most expensive one. That was a little disappointing, but otherwise I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mountings were all perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the recommendations from the Geek squad and their wrk wasgreat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived with TV and Sound bar. The unpacked and mounted TV to wall bracket and connected soundbar. Then they connected my satellite service and streaming services. They instructed me on operation and had me practice. When they left they took packing material and old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job from the tech team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team was profession and did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very professional and set up TV quickly. Cleaned up area too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew supervisor was knowledgeable, helpful, and very courtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb ! Love It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ahmed were great; they work the geek squad out of SugarLAND, TX., so get them if you can! I have always been very happy with the Geek Squad and keep the Total Tech protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary did an excellent job installing our large screen tv and sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were knowledgable about the setup and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very friendly. Exposing the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came over were professonaland answered all our questions and were quick but not in a way you feel rushed. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very well communicated arrival time. Agents were polite, informative and patient. Mounted my 75 in tv and dint need to use new mount purchased so saved me some money. Hooked up sound bar, Wii, DVD and cable and his cords as best as possible. Very happy with outcome and would definitely pay for this service again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cheryl. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    professional mounting service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job on the service, recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and friendly. Also they were fast and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members that hooked up our new tv were excellent. On time and were very informative about our new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent were good and had good info already had wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Was done very professional and clean. Happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my son’s tv quickly and were very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek squad in wall mounting the TV and adjusting soundbar

    I would recommend this to a friend