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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 985 Showing 19,681-19,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Was Knowlegable And Polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice job and didnt rush the install. They were professional and very polite. They took the time to make sure that everyrhing was running correctly and explained to my wife and I. They also stuck to strick Covid protocol which was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived with my TV visibly secured and safe. They were extremely respectful of COVID guidelines, and frequently asked questions to make sure that it was installed exactly where and how I wanted. They even did some minor cable clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a complete an easy installation well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dynamic Duo were all that.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time. They had all their necessary tools including a work table ready to go. Answered all my questions and were very attentive to how I wanted things done. Also they did an excellent cleanup after the work was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informed quick and thorough… polite and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job. Geeks installed the tv quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv, connected all the devices and showed us how to use the remote and controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting was grest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected all devices. Everything good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs were very professional, respectable and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the work ethics, mannerism as well as the professionalism exemplified by the Techs. Their performance was accurate, they had the proper tools on hand to perform the task, in my opinion, this speaks volume of the company( Best Buy) they represent. I was totally satisfied with the work done and I am enjoying the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great work, we kind and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and did exactly what I asked for and made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and very good work. We are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers are incredible. I would highly recommend a home consult and professional install if you are going to be putting a few items into your house. They spent hours efficiently installing the TVs and Sonos system and patiently helped us set up the apps with us so we understood how they worked. Greatest team ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, mounted the TV and configured everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install/Set Up/Follow Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more satisfied with our new 77" LG TV... Installers were outstanding (Austin and Addis). Follow up from Austin was a BIG help with some minor setting issues. Rich and Lorraine :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team does such a great job reviewing the job and then carrying things out seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm satisfied with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was quick to install MY t.v. on the wall and done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. Done in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they did a beautiful job installing my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Very friendly and knowledgeable. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase electronics from BB because of the expert advice and outstanding delivery and installation service from the Geek Squad. BB’s online chat and customer service reps via telephone are the best, thank you Best Buy, keep up the great service!

    I would recommend this to a friend