Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 988 Showing 19,741-19,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Instillation of the new 55 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55 inch TV is brighter, sharper and overall best TV in the house. It was installed by Geek Squad. They arrived on time and followed covid-19 guidelines while at the house. They worked quickly and cleaned up after themselves. Nice to have this service to professionally install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TB set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time and intelligent, friendly and efficient. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly and I’ve had no issues. My daughter is very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my TV on my porch.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. Smart, customer oriented. equipped. They did a great job and spoke clarity to an old fashion retired guy in how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with the installation couldn't be more happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am almost illiterate on tech issues, I was so grateful that you sent the same tech to finish our job. He was knowledgeable, efficient, and friendly. I hope all your techs are like him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good teamwork.......................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and understood exactly what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had great installation for us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding setup service from two knowledgeable and personable guys very customert oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install and set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, Nathan did fine. I just forgot to tell him to get rid of the DVR and load the SPectrum app on to the new Smart TV. My fault, just too forgetful while he was here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was very informative and willing to make sure we understand how use the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLER DID A GOOD JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE CAME ON TIME AND MOUNTED THE LARGE SCREEN PERFECTLY ON THE WALL AND GOT IT WORKING TO SEE THE SUPER-BOWL. I CONNECTED WITH TIVO TO UPDATE THE BOX AND DVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers from the geek squad were wonderful. I was working and had a family member present for install and they stayed in touch with me and gave me their recommendations for placement which was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and sound bar same day I had other service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part was satisfied. However when I couldn’t get into Amazon movies he told me that it was installed. I had to have another geek squad technician come to remedy the problem. Other than that it was fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD mounted the NEW TV quickly & effectivel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD removed the old 75” Sony TV and mounted the new 77” Sony TV. Did va great job in reasonable time. My wife and I do still need help with using the remote, can the GEEK SQUAD expert return and help us use the remote effectively ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who set my tv up were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was professional and did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. will certainly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job getting my new tv attached to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mother-in-law very satisfied, so that says it all!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted perfectly, mother-in-law very satisfied

    I would recommend this to a friend