Customer Ratings & Reviews

The Geek Squad is an excellent team of people and very knowledgeable of their job. The Geek Squad ask questions to ensure you are satisfied and give great at advice concerning your particular order. Thank you Geek Squad for giving absolutely great services.

Helpful guys who knew their stuff! Highly recommend

on time knowledgeable friendly did great around job

The third trip was successful!!! Extremely professional staff!!!!!!!

The power kit I ordered on 7/30/91 was too big for my project, luckily John and Phillip had a smaller power kit in their truck, so I bought that with it's installation and John returned the large power kit to the store however, I am now charged for the installation TWICE ($49.99 each), and I AM STILL WAITING FOR MY REFUND OF $49.99!

The installers arrived within the specified time frame and installed the new TV. They connected my external speakers and services/ devices and patiently went through the TV use instructions. They made sure that everything was working and that I knew how to access features. They worked efficiently, were friendly & polite.

agents mounted TV and kept my computer working too.

Agents were professional and knowledgeable. Their communication was exceptional. I had a very positive experience and, I’m appreciative on how they handled my appointment with professionalism and care.

Very professional and efficient. It's totally worth the money you pay.

Geek Squad mounted my Samsung Q90T 85" TV on this mount - It is excellent! and the Samsung is Heavy (138LBS) but the adjustments on this mount can be made easily with a couple of fingers - tilted slightly down or swing it out to connect cables. Plus this mount is heavy-duty, for just this kind of TV 5 Stars!

I did need to contact the squad after installation for an issue with my TV. My call was answered and I was directed to the Samsung site. Hulu had been dropped from my choices on the TV. When I went to you tube, I found the solution to this problem was to hold down the power button to reboot. All's well now.

They were very professional and friendly! On Time!

The agents did a great job installing the mount and tv!

The Best Buy Geek Squad team arrived within the specified window and took care of the complete installation of the mount and my television. They were extremely professional and friendly. Following the installation they were very helpful in working with me to set up the Roku and all of the apps. I would never have been able to do this alone.

The technicians who did the install were very knowledgeable and provided a great install and instructions on how to use the new TV.

This TV is my best choice. It works awesome and colors scheme is perfect of the screen.

The two guys were great. Very patient and willing to answer questions. Put up with my butting in. Took suggestions when it was necessary. They took there time and installed the TV correctly so it will work with my other equipment.

Highly recommend using the Geek Squad for mounting your next 65" or larger tv. They were very professional, had all the tools with them and were quick to mount my new tv. This is a 2 person job so they brought 2 agents to complete the job, very satisfied!

Did a great job of unpacking and setting up my frig..

The geek squad service has been very good and friendly.