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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 990 Showing 19,781-19,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and knowledgeable in installing and setting up my new SONY TV. Being a Total Tech member, they also hauled away my broken, less than 2 year old 50" Samsung! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and on time. I really enjoyed the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up when promised and installed the system quickly. The TV was too large for me to attempt by myself. They were quick with the install and answered all of our questions. They cleaned up after themselves and the only evidence that they were even there was a professionally installed system. Thanks guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The installer did the set up all in one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it that the fellow that came in to set my television actually took the time to show me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job. Very neat and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each guy took the time to make sure that it was put in the proper way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job with setup. Were very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. Install went according to plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds TV nicely. Sleek look and min distance from wall and TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly, knowledgeable and very clean/tidy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing from beginning to end. I will definitely recommend them. His name was Antwine Ross. That guy knows he stuff front to back. My wall and mount gave him a little challenge but he figured out and I’m know enjoying my lovely tv without those cords showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed all my devices without any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A title to what?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were given the wrong stand when they picked it up from the store. We could accept that but when they tried to assemble it, they were missing parts. As a result we were unable to use the stand and we had to get another one from another source. We would like the stand cost deducted from the total amount of our order and our credit card credited in that amount. We no longer need the TV stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and worked professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very experienced and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very good at installing and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job for a cheap price. My 65 inch looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv makes me feel like I’m at the movies every time. It’s great for watching football. They installed in the perfect place and helped us to make an informed decision about placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have a professional do it and keep the wall in shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff were outstanding. They were friendly, knowledgeable, and professional.

    I would recommend this to a friend