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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 994 Showing 19,861-19,880 of 38,693 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in hung my tv with ease. Cleaned up all in a quick professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great holds a 75 Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great holds a very large Sony television wall mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a GREAT service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an area that it is very hard to get anything delivered and installed. BestBuy is a godsend for us. The installers were GREAT! They connected and setup everything and even showed us how to use the different services on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs were great. The company called and text many times (probably too many) the day before. The service was very courteous, they worked quickly but not rushed. They put protective sheet down on the floor and cleaned up after installing a wall mount/tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great, Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 55" TV on the mount and attached my cables. They did a great job and removed TV box and trash. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was courteous and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV to the wall and made sure all apps were working as they should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time was a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers were an outsourced company who incorrectly mounted the TV and jammed the wires behind the set (and fell down two days later. After contacting Best Buy they arranged for the Geek Squad to fix it. They should up on time. Talked us through the fix, rehung the TV, connected the sound bar and zip tied the wires. They were great. Would be 5 stars if we had not had to have dealt with the first poor installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trey and Brian were very professional did an excellent job. ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was completely satisfied with my TV before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs were great and did an excellent job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount, nothing fancy, gets the job done. Basic options - move TV left or right, or tilt up and down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to install the new TV were punctual, very polite and very capable. They made all the necessary changes to our remotes and were very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad provided great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was without incident, the TV and Blu-ray player were delivered and installed, and setup as promised. The existing TV was moved to another room and setup. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t imagine a better picture. Wish it came with a more extensive quick menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job Installing 85” TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Job by the Geek Squad team that delivered our 85” Samsung Q70 and mounted id were excellent!! They also installed behind the wall power bridge and sound bar for our system, the team was great!! courteous and professional and cleaned up after the job was done. Super Job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job. They mounted my TV and surround sound system very quickly without anything to clean ip afterwards. They were very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIDN'T FALL OFF THE WALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation was great. Two people arrived to install my 65" TV. Very fast and professional. I could have hung the TV but if I did it it might have fallen off the wall. The installers knew what they were doing and had all the necessary hardware for the project. They also removed my old MONSTER 60" TV...very happy with the service would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounters arrive on time and are very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was great! He was knowledgeable about my TV and how it mounts. It’s an LG G1 so it comes with a special mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very thorough when mounting the tv.

    I would recommend this to a friend