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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 997 Showing 19,921-19,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family wanted to setup our new 85" TV with professional help due to sheer size of the TV. It was my first time using the Geek Squad installation service and I'm glad we did! The whole setup took less than an hour and the team was super friendly! Couldn't have asked for a better experience! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the job the installer did, was no issue and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's who installed my 65 inch LG TV truly incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good installation with knowlegeable installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation service tech. He was experienced, had a solution for a problem with the position of the mounting brackets and where the electrical outlet was in the middle of the wall. He also took the time to ensure the tv was mounted at the correct height for comfortable viewing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job - cleaned up after themselves. My 2 gripes was that my soundbar is my main sound and I did not want that and will have to call them again and do it on my own. Second thing is that when they set up the wi fi with velop, they did not differentiate between wi fi password and router password. Also, wanted a guest wi fi password and should have been able to right then - now have to do it again. Not happy about that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek is the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional and installed everything quickly and securely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing my new TV and soundbar. I’m a perfectionist and to my surprise they exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excllent with installing my TV , top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called me when they was on there way to my house, was very professional and installed the TV with my mount that I purchased elsewhere onto the wall. hooked it up and took the boxes and cleaned up there mess. I would use the Geek Squad service again. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people , can't ask for more . Thank you for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my 65 inch flat screen TV were true pros. They patiently listened to all of my instructions and placed the TV perfectly. Fast and efficient, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Very knowledgeable and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are experts on what they do very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are experts on what they do very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job. The were very good Installation complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing by the geek crew. Looks and sounds great. Took there time to ensure a premium install. Leave it to the experts. You can stand over them and make recommendations if you want to feel involved…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Works were very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, professional and cleanliness.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, only part of Best Buy that has a clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my new TV were the best part of the purchase process with Best Buy that I experienced. They are the only people that have a clue of what customer service is.

    I would recommend this to a friend