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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 998 Showing 19,941-19,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    A great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TVs quickly and beautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contractor was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor, Phillip, called prior to arrival, installed new tv and went over the new requisites and made sure we knew how to be almost as smart as the tv. We had an issue a day later, called Phillip, who advised he would come by the house, but talked us through the problem over the phone. Ten stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely glad I had them come out to do this for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted above fireplace, good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job mounting my TV over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rack city

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for my 75 inch screen TV. It holds it up and no signs of a dropping. Perfectly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done for wall mount. Had my own mount and still no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly , knowledgeable, professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wall mount unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount works well and holds tv securely. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was impressed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed and surprised at the professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent German installed the wall mount and mounted my LED tv to it. Very professinal attitude and did extra work to make sure our WiFi was as efficeint as possible. Improvement to Wifi is noticable when using the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and the tech was above exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb technician, was extremely patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very pleased with the experience. Both techs were knowledgeable and answered all my questions and concerns. If I decide on another TV, definitely will request the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very polite Subcontractor, but didn’t do all I nee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcontractor working for bestbuy showed up in a personal vehicle (confusing to us)& proceeded to hook up my new tv. He did NOT hook up the VCR, or explain how I could attach my Wii. He did offer to take the empty box with him.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did a good job but expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a really good job. They installed 2 TVs for me 75 and 85 '' with wall mounts and a Sonus sound system. They charge for each item they install, and it can really get expensive quickly. I think i paid as much for the installation as I did for the TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Install LARGE TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent-agents were prompt, courteous, knowledgeable and fast. I would pay them again, well worth it!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good new total tech support better than old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The independent contracted agents set my TV up just fine. However, they went through the set up so fast, that I was left with questions about any adjustments I might want to make. Plus, I later became frustrated when I realize my "new" Total Tech coverage would have paid for such mounting, IF I had purchased a couple of weeks later. Good benefit for others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installed at scheduled time and done neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with installation and removal of old tv. the short tutorial was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Geek Squad, answered all questions and were quick and efficient .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryne was good however the salesperson did not educate me on the tv so they installed for no reason

    I would recommend this to a friend