Customer Ratings & Reviews
- Model:
- V555-G1
- SKU:
- 6362192
Rating by feature
- Picture Quality
Rating 3.9 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class V-Series LED 4K UHD Smart VIZIO SmartCast TV's picture quality, praising its amazing display. Many also appreciate its budget-friendly price and easy setup process. However, some users have expressed concerns about the smart features being tricky to use and a few have mentioned issues with the TV's lifespan.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
The best bang for the buck 4K smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After going to the store several times, read a lot and comparing different brand's picture quality, I decided to go with this TV since over 400 it's too much for a TV IMHO, guitars are a different story ;-) It's 4K, it has Dolby Vision and HDR and the frame is not intrusive. Setup was easy, needed to wait about 20 minutes to get all the updates, now including Apple AirPlay alongside the built-in Chrome cast so now I almost don't use my Apple TV device. Great picture quality, when watching Netflix and Amazon's prime HDR series it just shines. Sound quality is decent, but since I have a Vizio soundbar, I just hooked an optical cable from the output in the back and everything I see on the TV is amplified through the soundbar. It turns on very quickly, the remote control is intuitive and the reaction is fast when pressing the dedicated buttons for Netflix, Amazon, and Hulu. I don't think is anything better that this TV in this price range, I got for $ 319+tax. Cheers!
I would recommend this to a friend Good TV. Could be better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New TV. The smart case menu will not load. Not sure if there is a truck to the V series or if my cable has to be different. Frustrating. We bought a 40 in for my daughter in the same day and her SmartCast menu works.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Crydedo. Sorry to hear that your SmartCast menu isn't loading. If your daughters TV is working, it could be a problem with your unit, or a wi-fi issues (if the TV not working is further away from your router). If you could call our support team at 855-833-3221 we'd love to chat!
Great Quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and excellent television. Would highly recommend.
I would recommend this to a friendSmart Tv is DUNB!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv if you don’t use any if Smart features! Why purchase a smart tv if every time you use smart apps you left with no picture or sound. Screws entire tv up. Went wo TV for week and now tv still not working right. We fear ever using any apps so now we left w basic tv that won’t even turn off correctly. And Best Buy says we have to have serviced multiple times before they replace? Bulk crAp. I purposely purchased Vuzio over any Asian brands and sorry I did
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Rinda. Sorry to hear that your unhappy with the product. You can reach out to us directly to use the VIZIO warranty, and we'll see what we can do to troubleshoot your issue and get the unit replaced if necessary. Our agents are available at 855-833-3221 and would love the chance to restore your faith in VIZIO.
TV doesnt last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my 55" Vizio 3 years ago. I was happy with it until now. Last week the left bottom quarter of the tv started flashing which is really annoying. I called Vizio they had me turn it on and off and said it cant be fixed I have to buy a new one. Then the remote with new batteries also stopped working. They explained with the new technology in tvs today they are not built to last more then 5 years. I didnt get 5 years. I called them again to see if a different agent had a different story but nope again I was told to buy a new one. In my family we have TVs that are way older 30 years and still work. I wont buy Vizio again. They are only interested in telling you to unplug it, then replug it and if still flashing or remote wont work just buy a new one. Money Bottom line nothing more.
No, I would not recommend this to a friendDecent quality, until the line showed up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I woulda gave this 4 stars, until 2 1/2 weeks after i purchased it and it froze. So i turned it off. Waited 5 min turned it on and BAM, white line running down the screen. Could have sent it to Vizio for a refurbished tv but would have had to wait close to a month for the new one.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jerry, At VIZIO we pride ourselves on our award winning customer service and tech support policies and procedures. What you’re describing isn’t our procedure for resolving this problem. I’m worried you may have misdialed or spoke with a difference organization, since our policy on that is we would replace the unit with a new product with the timeframe that you have described. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.
WASTE OF RESOURCES
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV haws proved to me once again that American's can only produce low quality, wasteful products. What does a TV has to do basically? Play a TV show right? ? Well it can not do the only thing it was designed to do. And I just bought it. DO NOT, UNDER ANY CIRCUMSTANCE, BUY THIS PIECE OF GARBAGE!!! I know its 55 inches and very cheap, but there is a reason to that trust me!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello unsatisfied, our VIZIO SmartCast televisions allow you to watch content over many different video sources from antenna, cable, satellite boxes and built in applications such as Netflix, HULU, Amazon Video. We also support chromecast enabled applications from your smart phone or tablet and screen sharing from Google Chrome browsers. Our SmartCast televisions also come with VIZIO's WatchFree service which gives you hundreds of channels for free. We would love to help out with getting your television up and running. We’ve got agents ready to chat, text message, or speak with you, just go to support.vizio.com and select 'Contact Us'.
Poor picture quality poor geek squad.......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is Very blocky and Full of lines... No matter what picture format combination you try you cant get rid of it... Plus the HDR is crap.... Called geek squad and they're useless.... Simply put....you get what you pay for... Save up a $1000 and get an expensive Tv... Or stay away from vizio....
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Billy, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms try using the ‘Calibrated’ setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-878-4946.