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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 132 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-132 of 132 reviews
  • Rated 1 out of 5 stars

    LOUSY CUSTOMER SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom bought an Insignia (Best Buy's own brand) tv 10 yrs or so ago. The picture went out on it last week, so she purchase another Insignia 50 tv to be delivered next day. Her old tv had a sticker with Best Buy's website to check recycling of that tv. It said that their brand and under 49", they took for free recycling. So, I loaded it up, took it back to the Hickory, NC store it was purchased from, for them to inform me that I had to pay $35 for them to take their own tv, size 48", back to recycle. Despite what their website said or that my mom had just purchased another tv from them, they wanted $35 or refused to take the tv back. I called corporate and they did nothing either! I tried to cancel the order for the new tv, but they had already taken the money out of my mother's account and said it would take 7-10 days to get it back. We left the order, because I didn't want her to be out a tv and the money. I can promise you one thing, my mom nor I will ever buy anything from Best Buy again!! VERY VERY SORRY CUSTOMER SERVICE AND DO NOT FOLLOW THEIR OWN STORE/CORPORATE POLICIES

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a great bonus offer just for being a total tech member just more ways to save on things we use n need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, fast, and very relianle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I am even speechless this platform was the best platform i have ever seen in my life. Please keep it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google one is a definite need for all android phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on here yet best buy is always coming through with deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and trendy device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast provessor, amazing battery and modern/ chic look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with bestbuy i love using bestbuy For anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesssssssssssssssssssssssss plz and thank u so much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ++++++++++++++++++++++((+++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete joke!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a joke!! Says it's available to me for 6 months for free but will not go to my cart, I was on live chat with support yesterday for over an hour and was transferred 7 times and had to start over with each person every single time!! WITH ZERO HELP or solution!! Was told to add the SKU # manually and even THAT did not work!! Complete joke!!! What did I waste my money on this membership for anyway...its useless!! Nothing works...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Greensburg store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fifty can't describe how bad the managers behave BS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I havent received any instructions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent received how to activate or use it no follow up email...just confused and scared im prob ginna get chatged for something some how idk what to do

    No, I would not recommend this to a friend