Customer Ratings & Reviews
- Model:
- V655-G9
- SKU:
- 6366510
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 65" Class V-Series LED 4K UHD Smart VIZIO SmartCast TV as having great picture quality and being easy to set up. They appreciate the affordability of the TV and the variety of apps available. However, some customers have experienced reliability issues, such as occasional connectivity problems with soundbars.
This summary was generated by AI based on customer reviews.
Best Buy take care of your customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV from Best Buy for$600.00 on 5/14/2020, and today 12/31/21 it stopped working. It has power, but nothing.
No, I would not recommend this to a friendNot good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have been sold the floor model...it was missing the apps. Very frustrating. Item had to be returned.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and plugged it in and the apps are not working, called Vizio and they said no update done to tv.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Love our TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had our TV a few years now & have loved it. We love the size & enjoy watching our daily shows & movies. It has really good picture quality & honestly don’t have any complaints about our TV.
I would recommend this to a friend Great TV for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television as a gift for my father. It is still four years later the TV that he has probably only turned off a few times since. This TV has been great and it’s smart. Features have been very helpful.
I would recommend this to a friendVizio Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has always been my favorite for buying electronics The Vizio Television in 2020 is still working like when I bought It brand new I recommend anyone too bye there Vizio TV
I would recommend this to a friend- Pros mentioned:Picture quality
It’s got it’s issues but it’s not too bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a nice picture, but the OS can be really slow in responding. Also, it drops connection a lot. Overall it’s not bad though.
I would recommend this to a friend Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, bought it 4 years ago and it’s still up and running!!
I would recommend this to a friendGood tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Only problem is that it occasionally freezes and turns off on its own
I would recommend this to a friendGood screen, lightweight - SmartCast is HORRIBLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Smartcase lock up and the network adapter fail 4 times where the TV was replaced. After a year when the warranty ended it froze again and now I have to use a FireTV Stick to access smart content - Vizio claimed there was not an issue with SmartCast till I contacted a third department that admitted it was software problem on multiple models - in otherwords this is a great monitor but don't but for the smart capabilties.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .VIZIO recently released an update to your television that increased the responsiveness of the SmartCast Platform. We hope you’re enjoying this, and other updates like Apple AirPlay2, VIZIO’s Watchfree service, and voice control through Google Home, Amazon Alexa, and Apple HomeKit. We’ll continue to use feedback like yours to improve your TV and add even more value as time goes by.
worst TV brand ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV last thanksgiving. Set it up, got the worst picture quality. called geek squad and tried to troubleshoot on the phone, same story. As of march 2020 i sent an email still complaining of the picture quality. i complained of the picture of our less than 6 month old TV. A few days later, the voice mutes for a few seconds at different intervals which we initially thought was censored based on language. But it happened even on programs like the news that requires no censoring. As of this evening (may 28th) of sending this email/review, the voice on the TV has completed gone mute. I'm of the opinion that we were sold a refurbished TV and will need it changed. We have been using a samsung TV for the past 3 years which we only had a one year manufacturer's warranty on, and have never had any issues with it. I got a 5 year warranty on this vizio and now we don't have a TV to watch except moving mouths
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Jaawhy, At Vizio we pride ourselves on our highly rated picture quality. Please make sure using hdmi cable and device setting set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. Have you tried another source to the TV for the no audio issue? If you’d like any assistance adjusting these settings, our customer support team would love to help you at 1-855-833-3221