Customer Ratings & Reviews

Had 2 tv’s delivered and mounted on wall replacing previous mounted tv’s. Because I had a home theater system I had to pay $60 extra to be sure the new system would work properly with my existing Home Theater, Also no instructions about either TV’s were furnished, no introduction to this new 75” tv, thank you You Tube, when this service guy arrived the first thing I noticed he didn’t have any tools or equipment, then he looks around at my amp & speakers after playing with the remote changing channels & source connection then everything went silent & he tells me he didn’t know what was wrong & his time was limited so he’d have to leave but I could have another technician come fix it, this obviously inexperienced technician thought he was going to come in my house with a working system connected with optical fiber cable, tells me it was my outdated system that was my problem, I said my system was working fine when he came in my door & could he put everything back the way it was when he arrived, he continued to play with the remote control until I said can you at least connect the HDMI Cable I had purchased for this update but he continued to insist my Amp,Speakers & wiring all were my problem and I need to replace them ALL ! In closing my whole purpose was to make sure this NEW TV was correctly connected to my already working Home Theater System, after 20-30 minutes the sound came back on, I was done with this guy, I normally would have told him to get his tools and get out of my house once my system was working but I couldn’t do that because he didn’t have any tools.

Was right on time, polite, considerate. Most importantly though, he was very knowledgeable and did a great job.

Team did a great job. Best experience. Exceeded our expectations.

My receiver and speakers weren't interacting properly. The tech was able to fix the issue in a timely fashion.

The agents were great, but not able to deliver all of the services promised.

The agent installed the receiver and performed troubleshooting with the Roku ultra and internet service.

This setup was done quickly and efficiently by our Geek Dudes. They are the best!

Absolutely PERFECT...great job, and so pleasant to be in my home. I love my surround sound now..Thank you !!

Geek squad did a good job with mounting my 75’ tv and connected all the audio components quickly

The two guys who came to install the TV were very courteous and clean working. All went well.

New geek squad agents learning from pro agent Tom to install a tv with behind the wall components

Excellent customer service! Geek squad they are pretty good on what they do!.

Geek Squad did excellent job setting up projector, screen and receiver with calibration.

On time and did a complete job. No problems. Would recommend.

Reviewed all connections to receiver and how to access each. Improved process for all.

The tech guys were very knowledgeable and were able to get my surround sound to work properly!

Total tech support is very helpful for hooking up this new device for me. Thank you.

The Geek Sqaud were very professional, friendly and knowledgeable.

The agents who hooked up my av and tv were very nice and knowledgeable.

glad there is somebody who can do the work ! super nice people!