Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2806 reviews
(2,806 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
took my receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad service people stole my receiver. I want it back. you are thievs.
No, I would not recommend this to a friendRated 1 out of 5 stars
sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The supposed hook up to my old reciever never happend. I was willing to buy the extra unit needed to complete the job.
This review is from Add-On A/V Receiver/Processor/Amp Setup
I would recommend this to a friendRated 1 out of 5 stars
This service sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did not install all items correctly. None of it was tested. The job was left incomplete.
This review is from Add-On A/V Receiver/Processor/Amp Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This portion of my in home installation was not completed. TV did not work with speaker system so I have contracted with another vendor to complete this task.
I would recommend this to a friendRated 1 out of 5 stars
No shows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy cancelled delivery twice. Geek squad failed to show up order was cancelled
This review is from Add-On A/V Receiver/Processor/Amp Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it’s product or the installation. Receiver didn’t worked properly few days of installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
They don’t know what’s going on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one ever showed up, and when I called, no one could figure out heads from tails
No, I would not recommend this to a friendRated 1 out of 5 stars
AV Remote set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service was never performed! Still waiting for a phone call and still nothing!
This review is from Add-On A/V Receiver/Processor/Amp Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Verry Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could not fix the problem and said I needed to buy another sub woofer for my Bose System
I would recommend this to a friendRated 1 out of 5 stars
poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation abruptly cancelled with no follow up. said could not get my receiver yet BestBuy showed over 100 units in various stores
No, I would not recommend this to a friendRated 1 out of 5 stars
Not completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work is not yet completed but no one can give me any idea of when I can expect to have it finished.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very polite but incompetent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not complete service even though I was specific in my request
This review is from Add-On A/V Receiver/Processor/Amp Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to review this...But, still waiting for a new install date. Seems this is too difficult for them to accomplish. #Sad.
This review is from Add-On A/V Receiver/Processor/Amp Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Cant get it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys cant get my 11k system working. Do not recommend
This review is from Add-On A/V Receiver/Processor/Amp Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Speaker install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time no services were provided tech came out and said not enough time was allotted for him to do the work still waiting on refund
No, I would not recommend this to a friendRated 1 out of 5 stars
No show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad never showed when they were supposed to. Called and left message. Haven't heard anything.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issue was not resolved. See technicians notes. Equipment must be replaced.
I would recommend this to a friendRated 1 out of 5 stars
Profesional install!! Not so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer didn’t do a good job! Disappointed I thought it was going to be a professional installation
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't last a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup stopped working and reset. Very disappointed as I hadn't even enjoyed the system, and still no am unable to use it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the fifth time a tech had come out and the job is still not completed. They keep telling me they need another “expert”.
No, I would not recommend this to a friend