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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,806 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional installation, answered all my questions and works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full service install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new entertainment center to accommodate a new TV. Once all assembled, the Geek Squad team connected everything to my receiver and tested to verify function. I got to enjoy my purchases much more quickly by not having to deal with the setup, and they made sure the cords/cables were neat giving a professionally installed look to my setup. I'm very glad I bought my Total Tech Membership and had the Geek Squad do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly and without damage to my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed a VERY heavy plasma TV that was mounted around 6 ft high, replaced it with my new Sony that is perfectly level and centered above the mantlepiece. The installers were able to use the existing mounting hardware which was very important to me as I didn't want new holes drilled into the rock facade above my fireplace. Also, programmed what could be programmed, I use an older receiver so they did what they could, still very helpful. Very well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation of my Yamaha Receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noel, from your Geek Squad delivered my Yamaha A6A receiver and did an excellent job of setting it up and testing it to ensure everything worked properly, I have the Total Tech plan and will probably call for an appointment soon to have data transferred from my desk top computer to the new Samsung laptop. Excellent service from the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and brought new receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and new what they were doing when installing my receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad living room and bedroom TVs/theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and James were outstanding. Methodical and meticulous. Kept me abreast of the process, explained applicable pros and cons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Rocked today!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service from the Geek Squad team. We were very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Yamaha AV receiver setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, prompt, and friendly! Nice people who were very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Work done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work was done quickly and correctly. Very professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed our Receiver perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and kind. The equipment works perfect. Thank-you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B&W Center Speaker set up by GeekSquad and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician hooked up my B&W center speaker to my Marantz audio visual receiver and tied off the speaker wire running from my A90J Sony Television (I’ve been using as my center speaker). What a difference this make in sound! My technician went an extra step when asked to research codes for another AV in my game room. He proceeded to sync my TV to my old AV that I’ve been unable to for the last 3-4 days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install of receiver and IR repeater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chavis was excellent. Very professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    agent programmed my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and took his time to figure out what I wanted and then how to achieve that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly mounted and connected! Could not have asked for a better experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad member connected Bose system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect my 10 year old Bose system to my tv with only one cord.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personal where great! They did the job in record time and with great expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected TV to all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected TV to all devices, Blu-ray, Cable, VHS and Receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up Receiver Quickly and Effiecientl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time. Got right to work and set everything up. Very Knowledgable on the set up. All systems were go on the other components that we had to connect and sync up!! Price was resonable for the work that was done and the knowledge they had to set everything up!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job installing stereo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were professional and efficiently set up the receiver to my existing tv and surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install dvd and CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and Carlson did a fantastic job installing our DVD player and CD player

    I would recommend this to a friend