Customer Ratings & Reviews
- Model:
- KA272 BI
- SKU:
- 6401007
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 27" IPS LED FHD FreeSync Monitor's picture quality and its affordability. Many appreciate its ease of use and the vibrant colors it produces. While some users noted the lack of built-in speakers and limitations with the HDMI port and stand, the monitor is generally well-regarded for its performance.
This summary was generated by AI based on customer reviews.
Wobbly and POOR Picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first monitor I have ever bought, perhaps I just had too high of expectations. As I am typing this, the monitor tilts from left to right, very wobbly. Worse than the wobble is the picture quality. Going from a 13" MacBook Pro (2019) Retina display to this feels like going back to an old CRT. It is extremely fuzzy. I have gone through all settings on MBP and on the Acer and nothing crispness it up to match that of the MBP laptop screen.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Ballistic,
Thank you for taking the time to leave a review regarding the purchase of your Acer monitor. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Not again in this life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen starting having issues a couple months in, charger stopped working a few days after I got it back from the depo. Acer lives up to their name of being cheap nonsense for a cheap price.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Dont,
Thank you for taking the time to leave a review regarding the purchase of your Acer monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
You Get What You Pay For
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, this monitor just felt very cheap. It worked as expected however, the quality simply wasn't there. I returned it for a Samsung 4K monitor.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer monitor. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Acer LED 27-inch ---- Out of Box Failure :-(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power ON/OFF button on back and monitor (right out of box) wouldn't even turn ON. We tested outlet and power cord and confirmed the monitor was new but inoperative. I "thought" it was a great deal. Instead, a LOT of time wasted. I've had other Acer monitors in past. I suggest that all stay away from this model (K2, 27-inch)
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Thank you for taking the time to leave a review regarding the purchase of your Acer monitor. We are sorry to hear that the product is not powering on, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
DOA no support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was 10 days out of 30 day return before opened box. Dead on arrival and bb would do nothing except tell to call mfg. bought expensive tv last year and it turned out to be defective return and had to get mfg to replace. Mfg said their deal with bb is that they have to eat defective item returns, so be careful, it appears I have gotten stuck again with defective item.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Lynn,
Thank you for taking the time to leave a review regarding the purchase of your Acer monitor. We are sorry to hear that the product is not working, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Egh... it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an okay monitor. Fair for the price. Used most days since early april. Currently end of june and it has a dead pixel. Other that its fine.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Atepac,
We are sorry to hear your Acer monitor has a stuck pixel. Acer does have a pixel policy that you can find on our site under Support. In brief, it would take more than two bright stuck pixels to qualify for warranty repair. But if you are within your return period, you might check with the reseller for your return/swap options. If the stuck pixel is in the center area of the screen, please call Acer support at 866-695-2237.
We appreciate you taking the time to write this review.
Regards,
Acer America
Bad resolution when being used with mac
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not up to mark as described in the product description. Resolution is really bad if you are in to coding or work with mac
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Yogi,
Thank you for taking the time to leave a review regarding the purchase of your Acer monitor. We are sorry to hear you are having some trouble with the resolution when connected to your Mac, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Hum.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 screen not in place might have to take the product out before buying i can see one but every one of them the screen not in .?
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer monitor is not meeting your expectations and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Monitor gagle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 new and one was used and a different type in the box. Returned and got a broken one that had been dropped. Ordered one so I would have a matching set and Acre but different model came. debating what to do tired of driving an hour to get stuff that is damaged or not what I want.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Gagle,
We are sorry to hear this. We suggest you contact Best Buy directly to see how they can assist you. They will be happy to help you with your order so you can get the monitors you want. If they are unable to assist please feel free to contact the Acer store at 800-910-2237. They are available 8am-5pm CST, Mon-Fri.
We appreciate you taking the time to write this review.
Regards,
Acer America
Broke-
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great - Until it just died, 2 weeks after the return date. So the Monitor lasted roughly 45 days of use. And now I can't return it. Would not recommend.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer monitor is not powering on, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Bad color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality of color, not very customizable for settings. Aoc monitor had better, crisper look.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Thank you for taking the time to leave a review regarding the purchase of your Acer monitor. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Flashes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen flashes at top...very annoying. I'm not Tech savy to fix it.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear PJL222,
Thank you for taking the time to leave a review regarding the purchase of your Acer monitor. We are sorry to hear you are having trouble with screen flickering, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
No aux port
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love this monitor way more if it had an aux port. Other than that it’s great
I would recommend this to a friendBrand response from TeamAcer
Posted .Dear Rellafub,
We are very sorry to hear that your newly purchased monitor did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. We are glad to hear the monitor is otherwise meeting your expectations and if you need any assistance with your monitor, don't hesitate to contact our support team so we can help.
Regards,
Acer America
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad. Do not buy. Same money gets much better specs from various other brands.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Aaron,
We are very sorry to hear that your newly purchased monitor did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your monitor, don't hesitate to contact our support team so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Piece of Garbage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these monitors for my sons and they crapped our between 2 to 6 months of operation. I wouldn’t recommend these or any ACER product to anyone. I am so glad that I purchased the extended warranty.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JOCog,
We are sorry to hear your Acer monitors are not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you still need help with these and are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. I purchased this monitor in January of 2022 and by May a strip of pixels already burned out. The monitor is only used several hours each day and turned off at night. Save your money and purchase a better quality monitor
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear willyp00n,
We are sorry to hear your Acer monitor is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Defective, Do NOT Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT Purchase, I Have had this screen for 4 months, it stopped turning on around Month 3, right outside of the return window. Warning, do not buy this product. It is defective. Almost, seems like it was refurbished.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Jsizzler,
We are sorry to hear your Acer monitor is not powering on properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Worth price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth for price Better than Dell Easy setup Good brightness
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Amit,
We appreciate you taking the time to write this review. We understand you are happy with your Acer monitor, but your rating was at a low score, 2 star. We are not sure if you meant to give this a higher rating, but we are glad you are otherwise happy with the monitor. If you should need any assistance with your Acer product please feel free to reach out to our support team. They can be reached at 866-695-2237; available 24/7 for in-warranty products.
Regards,
Acer America
BEWARE. It is LCD.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description states it is LED, but it is not. The box looks like it is LED. The manual in the box and on-line clearly state it is LCD. I was unable to get the font clear and easy on my eyes. I have replaced it already. It is now in the closet.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Norm,
We are sorry to hear this. This monitor is an LCD monitor that is LED backlit, rather than an LCD monitor that is backlit using fluorescent lamps. If you should want help with your monitor, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Defective.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When connected via HDMI, has a black bar at the sides and top of the monitor - you aren't getting the full screen, which defeats the purpose of buying a 27" monitor. Known issue with ACERs if you search online. No resolution from the manufacturer.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JBama,
We are sorry to hear the resolution of your Acer monitor is not covering the entire screen, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America