Customer Ratings & Reviews
- Model:
- KA242Y G0bi
- SKU:
- 12592956
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the excellent overall performance of the monitor, often praising its quick setup, smooth refresh rate, and clear resolution. They also appreciate its ideal size, lightweight design, and seamless connectivity. The only notable concern raised by a few customers is regarding the monitor's adjustability, which some found not to be as advertised.
This summary was generated by AI based on customer reviews.
Unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont turn will have to return. Son was kinda bummed his birthday gift was already broke.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear EricaK,
We are sorry to hear your Acer monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Disappointing lack of features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The on off switch located on back of monitor instead of at base. Have to remove monitor from built in computer desk to turn off. Very cheaply made ,
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Dapo,
We are very sorry to hear that your newly purchased monitor did not meet your expectations in some areas. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your monitor, don't hesitate to contact our support team at 866-695-2237 so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Where is the sound?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for price. Screen quality is ok. There is no sound. I have tried uninstalling and reinstalling driver, but nothing is working. Brand new, very frustrating
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .If you click on Show Full Specs on the Best Buy product page, it will show that this monitor does not have built in speakers.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken and when I went to use it the power cord was broken as well
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello OmarO,
We are sorry to hear your Acer monitor arrived not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Customer first time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just wonderful customer service I was in a panic And didn’t know what to do and the customer service agent that helped me was all smiles and made fill better
I would recommend this to a friendbeautiful pictures
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much brighter and easier to read than my old monitor. Color is great too.
I would recommend this to a friendGood monitor, great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these, they have been a great addition to my office.
I would recommend this to a friendNOT WORTH IT IN 2024.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you are looking for a budget monitor in 2024 like me, this is not worth it - there's much better alternatives. The monitor is very cheaply built, lacks modern technology, is very dim - the brightness is very low. I returned mine after 1 day, its really that awful.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello NChowdhury,
We are very sorry to hear that your newly purchased monitor did not meet your expectations. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with an Acer product in the future, don't hesitate to contact our support team so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Cons mentioned:Adjustability
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in this product, it said it’s adjustable but it’s not. Don’t get fooled
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear CherylM,
We have verified that the KA242Y G0bi monitor does not offer height adjustment, as this appears to be a typo. We have notified the appropriate team to get this corrected on Best Buy's product page.
We apologize for any inconvenience and we appreciate you taking the time to write this review.
Regards,
Acer America