Customer Ratings & Reviews
- Model:
- KA242Y G0bi
- SKU:
- 12611253
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
to a friend
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. No stand adjustment. No power switch.
I would recommend this to a friendMonitor 120hrz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice monitor perfect for new gen consoles like ps5
I would recommend this to a friendGreat monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived very quickly. And it was very easy to setup.
I would recommend this to a friendMonitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really sturdy and good for the relatively low love
I would recommend this to a friendno built in speakers!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent but no sound so i had to return it, didn’t know monitors stopped adding built in speakers
No, I would not recommend this to a friendComputer monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a standard computer monitor, easy connection.
I would recommend this to a friendDecent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Acer isn’t bad at all good price just couldn’t use it with my work laptop.
I would recommend this to a friend"Excellent - Like New" - Not even close to Fair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor online as an opened boxed item. I previously had good experiences with this practice, selecting the description of "Excellent - Like New". When I opened the box, I noticed right away that the monitor was not "Excellent - Like New" as the bottom of the display had plastic separation and had fingerprints all over the screen. The items supplied (stand, power supply and screen) were loosely packaged in bubble wrap in an oversized box. I was very disappointed in the condition of the product and the packaging and decided to return it w/o even plugging it in. When I returned it to the store, the employee plugged the monitor in and the screen was damaged as if it was struck by someone or something that was in the box.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer monitor. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Solid secondary monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tepically only use this as a second monitor for things like discord. The monitor is nothing special but could easily be an upgrade if you play games on a tv.
I would recommend this to a friendN/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work well with a docking station. It needed to be plugged into the computer.
I would recommend this to a friendMonitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, great monitor! Just need a little fix, the monitor freezes sometimes
I would recommend this to a friendNot so FHD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cheap, but it doesn't work well with a Mini dock and the overall resolution is grainy. The circular chrome logo has clear triangles around the edges and it's quite obvious it shouldn't be used for gaming or HD viewing, let alone FHD. There are better, cheaper options.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Sean,
We are very sorry to hear that your newly purchased monitor did not meet your expectations. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your monitor, don't hesitate to contact our support team at 866-695-2237 so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still use it for gaming and it’s okay with the 120hz
I would recommend this to a friendBrand response from TeamAcer
Posted .Hello RoderickL,
We appreciate you taking the time to write this review. We see that your review was a low 2-star; we are not sure if you meant to give the monitor a higher rating but we are glad to hear you are happy with your Acer monitor. If you should need assistance with your Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Open box did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered open box excellent condition as I have with many other items and when I received the monitor it would not turn on and a corner of the monitor was out of the frame
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Cderouenjr,
We are sorry to hear your Acer monitor is not powering on and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
sad delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i haven’t received that order unfortunately that happened
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear factonfacts,
We are sorry to hear you never received your Acer monitor. We suggest you contact the reseller directly to inquire about this; they will be best able to help you with your order. If you should need technical assistance with an Acer product in the future, please contact our support team at 1-866-695-2237 and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Acer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible has problems after 18 days and the return policy was only 2 weeks
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Thank you for taking the time to leave a review on your Acer monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointing picture quality; not needed due to return of mac mini
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Michael,
We are sorry to hear that you decided to return your newly purchased Acer monitor. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont turn will have to return. Son was kinda bummed his birthday gift was already broke.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear EricaK,
We are sorry to hear your Acer monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Disappointing lack of features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The on off switch located on back of monitor instead of at base. Have to remove monitor from built in computer desk to turn off. Very cheaply made ,
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Dapo,
We are very sorry to hear that your newly purchased monitor did not meet your expectations in some areas. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your monitor, don't hesitate to contact our support team at 866-695-2237 so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Where is the sound?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for price. Screen quality is ok. There is no sound. I have tried uninstalling and reinstalling driver, but nothing is working. Brand new, very frustrating
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .If you click on Show Full Specs on the Best Buy product page, it will show that this monitor does not have built in speakers.