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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 330 reviews

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  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 330 reviews
  • Rated 5 out of 5 stars

    Acer Nitro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop Sleek clear and comfortable to do work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good but battery was not even standing for 1 hour without charger

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear RaghavendraK,
      Thank you for taking the time to leave a review on your Acer Nitro laptop. We are sorry to hear that the battery life is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    TERRIBLE SERVICE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bait and switch! I usually have great things to say about Best Buy. NOT THIS TIME! Was my LAST TIME GOING TO THIS STORE. Was told they would reach out to me after this but that NEVER did happen!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear William,
      We are sorry you are unhappy with your Acer Nitro laptop. You don't say what problem you are having but if you need help with your laptop, we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Pc performance was weak

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't happy with the performance of the laptop . It was shutting down itself . Cooling fans was so noisy than expecting . Return period was very easy . Thanks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest it is a very good Laptop, but after less than a year I had to send to repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    for its price it's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very noisy, uncomfortable keyboard. I wouldn't say it's a powerful laptop. The design is beautiful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a dead pixel a week after the warranty expired. Also, the laptop goes into sleep mode if I place an iPhone 17 to the right of the touchpad. The charger stops charging if I wiggle the plug slightly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery performance very weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not satisfied with battery performance. Only 2 hour for full charge .

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear SantoshS,
      Thank you for taking the time to leave a review on your Acer Nitro laptop. We are sorry to hear that the battery life is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Not good for viewing people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good viewing photos. Pictures of people have a yellowish tinge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible returned exchanged it instantly fans are way too loud and feels cheap

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear MatthewF,
      We are sorry to hear that you decided to return your newly purchased Acer Nitro laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Budget Gaming Laptop that hits 150fps?!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Nitro V 15.6” gaming laptop is a solid entry-mid level gaming laptop choice. Nothing about it is spectacular, but everything is good enough or better. For the price point you are getting great 1080p performance, excellent specs across all performance components such as an i7 processor, 16gb of RAM, and a Nvidia RTX 4060 GPU. While it’s not as pretty as other gaming laptops, it’s cheaper than others! You can definitely save some money with this computer if you don’t care about aesthetics. And a fun little surprise of including a laptop sleeve in the box! What matters most about a gaming laptop is performance and this easily chews through your favorite games at 1080p. Below you’ll find some of the FPS averages (rounded down) I was getting in popular games I tested on here. Cyberpunk 2077: High Settings - 70fps Alan Wake 2: Medium Settings - 60fps Lies of P: High Settings - 120fps Diablo IV: Ultra Settings - 150fps As you can see, this computer handles most things you throw at it with ease. It’s the more intensive games, like Alan Wake 2, where you start to approach the constraints of the device. Anything that’s simpler than big AAA games like Cyberpunk and Alan Wake reaches excellent performance. Games like Lies of P or Diablo IV really allow this computer to shine as this laptop has a 144hz refresh rate display. Unfortunately, while the display is fast, the display colors and fidelity are pretty lacking. If you have a decent gaming monitor, it will make the most sense to hook it up to that instead. My last gripe is that 512GB is just not enough these days for gaming computers. Those four games are about 350GB and Windows 11 takes up another 30GB so you run into storage limitations immediately. Luckily though, there are two SSD slots inside so you can get some actual storage. Ultimately though, this computer is excellent where it counts. Gaming performance. I was not expecting to see the above frame rate numbers so I was pleasantly surprised. I would easily recommend this to anyone in the market for an entry-level gaming laptop. It’s got everything you need to get up and gaming with excellent performance. Pros: Great price point Excellent 1080p performance i7 processor, 16GB of RAM, & 4060 GPU make for a great portable, economical gaming laptop Extra SSD slot which is needed Comes with a free sleeve! Cons: Bulky with average build quality Bloatware that needs deleting Not the prettiest casing Fans are LOUD 512GB just isn’t enough for modern games Would recommend using a monitor as the built in one is not very pretty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to returned it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to returned it bc of problems with updates and not working properly.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear PaolaS,
      We are sorry to hear that you decided to return your newly purchased Acer Nitro laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Strong gaming package at good value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verdict: The Acer Nitro V 15 Laptop is a solid laptop at great value. I love the minimalist and discreet approach to the design, and I am very happy with the specs. In the end, it delivers just what you need for strong everyday performance for work, personal use, and gaming. First Impressions. It’s a simple looking laptop, with just one logo on the cover. There are no awkward bump-outs behind the screen, so it takes up less space for transport. The laptop provides good ventilation for cooling. The keyboard is comfortable with nice key action. The touchpad is large and responsive. Speakers are decent; I would say louder than most normal laptop, but average for a gaming laptop. Setup was smooth, as expected for Microsoft Windows. Specs. The individual specs for this computer are good. Put together in this package, they come together very nicely. While 512GB of storage is not that much to download games, the SSD drive provide snappy startups and very fast operation. 16GB of RAM is great for a normal laptop, and probably the minimum for a gaming laptop. The RTX 4060 delivers good gaming performance and quality rendering at 1080p (and up to 1440p), with a dedicated 8GB of VRAM at 1080p. Most importantly, it’s great for laptop gaming because it gives you performance at less power requirements for when you are not plugged in. The full-HD 15.6” screen with 144hz refresh, and almost no bezel is vibrant and exciting for gaming and watching content. Finally, the Intel Core i7 (13th Gen) processor is a fantastic CPU for reliability and performance. This is a solid package. Performance. This laptop easily handles day-to-day applications, multitasking, endless browser tabs, and graphics-heavy software. For gaming, performance is great at 1080p, being able to run on ultra settings for most games, and still get upwards of 60 fps (with DLSS and ray tracing off). I am playing the new Forza Motorsport these days and getting above 100 fps. I am quite happy with this card, especially on a laptop and on this full-HD screen. Things I love: - It comes with a nice, custom fitted pouch!! Thank you! I love it. - Strong package of specs at a good value - 16GB of DDR5 RAM is good (and necessary for gaming) - Great refresh rate for responsive gameplay visuals - Solid and consistent gaming performance at 1080p on highest settings - NitroSense is great to keep track of CPU and GPU temperatures, and to adjust fan speed - Having the headset jack next to a USB port is a nice idea so that you can plug headsets on the same side, no matter the connection it uses Things I didn’t love: - I would have preferred 2x USB ports (instead of 3) and 2x USB-C ports (instead of only 1). Overall, the Acer Nitro V 15 Laptop is a solid performer, with strong specs and good value. I am very happy with this laptop for everyday use, as well as for gaming at home and on the road. I highly recommend this laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review: Unreliable and Frustrating

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer shuts down randomly, disrupting my work and making it impossible to stay productive. Losing progress is unacceptable. Not recommended for anyone needing reliability.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Viviana,
      We are sorry to hear your Acer Nitro laptop is randomly shutting down and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    One of the best for its price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer – Nitro V ANV 15-51-789J 15.6” FHD IPS Laptop – 13th Gen Intel Core i7 – NVDIA GeForce RT…is one heavy notebook laptop for its size. I noticed it right out of the box. Electronic devices made with a noticeable amount of weight have always been synonymous with quality manufacturing. The keyboard has a dark tone, with a white light background. Sometimes additional lighting was needed to see better..The 15.6 inch screen is a little dark or dim, but still displays my games with enough frames per second to produce a challenging game for me. The processor handles commands quickly and with the speed necessary to complete my mission. The full HD display is great quality considering its price and the processing power of the 13th Gen Intel® Core™ i7 1363OH 2.40 GHz processor. The battery life lasts a few hours, before needing charging. The microphone and webcam can perform decently, when comparing with other brands of similar cost. There are enough inputs to connect with most male plugs. On the left side is the DC-in jack, Ethernet (RJ45) port, HDMI 2.1 port, two USB 3.2 Gen ports, and one USB Type-C port, while the right side has a USB 3.2 Gen Port and headset jack. I like to use it for its versatility as a mid-range gaming laptop. The Acer – Nitro V ANV 15-51-789J 15.6” FHD IPS Laptop – 13th Gen Intel Core i7 – NVDIA GeForce RT… also comes in handy when not gaming and the need for a basic computer arise. It has the power to perform most data processing functions, as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lags ans stutters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemingly built with good spec that suffers from Cheap construction and loaded with bloatware makes it an aggravating peice of worthless, expensive junk.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Mako,
      Thank you for taking the time to leave a review on your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Too many crashes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming laptop that crashes during games. Keep getting blue screen saying "Device has encountered an error and needs to restart" even during games i used to play on an older, non-gaming laptop

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear DjP1,
      We are sorry to hear your Acer Nitro laptop is rebooting during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A beast built for gaming!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can confidently say that I put this thing through its paces recently and I’ve been pleasantly surprised with it’s performance, especially at this price point. Everything about this laptop exceeded my expectations while in use and gaming. The screen performed perfectly and you can tell that refresh rate is FAST on this machine! The processor and graphics card are simply the best you can get! Great colors, with both light colors and blacks. This has become my new primary gaming laptop and frankly, I was surprised with that. My “old” system was perfectly capable and really not that old and I “thought” it was about as good as I could get… Well I was wrong, and I haven’t touched my old setup since I got this and I couldn’t be happier! I connected it via HDMI to my external screen and had 0 issues and it performed flawlessly as I expected. I’ve played about every game I could on this thing and haven't had any issues at all. I like the feel of the case and don’t mind the plastic at all. Feels light weight into carry and I truly think that this laptop is the best laptop you can get for gaming, it’s definitely the best bang for your buck. I HIGHLY recommend this laptop!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hope you don’t like gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Will crash on you every 15 minutes if you’re lucky

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear JackS,
      Thank you for taking the time to leave a review on your Acer Nitro laptop. We are sorry to hear that the laptop is crashing, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoped turning on after a month 5 days after the warenty expired

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear David,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer