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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Nitro 27" gaming monitor for its excellent overall performance, decent screen size, and impressive refresh rate. Many users appreciate the monitor's value for its price and ease of setup. However, some customers have noted that the built-in speakers are not the best, and a few have mentioned experiencing lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-597 of 597 reviews
  • Rated 2 out of 5 stars

    Acer Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've replaced this monitor and they both have had graphic and resolution issues

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear ESM2,
      We are sorry to hear you are having trouble with the display on your Acer Nitro monitor and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Screen damage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on March 1st of 2024 and after 3 month the screen got damage showing white lines. Bestbuy can't do nothing cause it was manufacturer defect so I have to pay 90 bucks to send it Acer to fix it. Writing this review after getting the monitor fixed but idk if it will run good on the long run.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AshishS,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro monitor. We are sorry to hear that the product and support did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 during business hours and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

  • Rated 2 out of 5 stars

    Didn't last long

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in August 2024 and in January 2025 it fritzed out. No idea why. I liked it pretty well until then.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Jed,
      We are sorry to hear you are having trouble with your Acer Nitro monitor. These monitors have a three year manufacturer's warranty against hardware defects, and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 2 out of 5 stars

    Bad picture quality, TV is better picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is pretty bad compared to my 65 inch tv. Considering this is a gaming monitor I was actually surprised about the Picture bad quality.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello DarvinO,
      Thank you for taking the time to leave a review on your Acer Nitro monitor. We are sorry to hear that the picture quality is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    No longer working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went bad in 4 months. I do not recommend! Was great until it stopped working.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear BradL,
      We are sorry to hear your Acer Nitro monitor is not working and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Is good if you want it for a couple months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of use it stops working, only light bars of different colors can be seen and that’s it.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear JorgeR,
      We are sorry to hear your Acer Nitro monitor is not displaying properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Acer monitor failed in 9 mos and no refund

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor failed within 9 mos and BB refused to stand behind its merchandise and refund my money.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear LeslieC,
      We are sorry to hear your Acer monitor has failed and we understand this is frustrating for you. Best Buy's return policy is available on their website and states the longest return period is 60 days. As you have had the product considerably longer, the return policy would not apply. We would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,

      Acer America acer

  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY bought beginning of march 2024. It is end of June 2024 and broken after minimal use.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Editha,
      We are sorry to hear your Acer Nitro monitor is is not working and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Incompetent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I never purchased the item. Your incompetent employees listed the purchase under my account in error!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Coffeelover,
      We are sorry to hear you are having trouble with a Best Buy order. We suggest you contact Best Buy directly so they can make any corrections to your account regarding your order.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first monitor from a associate who recommended it yesterday and honestly its a great monitor, color is great, the quality is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks nice and works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to put together and looks really nice once it's complete. I don't know a lot about computers but I haven't had any issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics hooked up to my ps5. Definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has okay sound and comes with hdmi. Easy to setup and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Monitor review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good color contrast and 180 hrz is a good touch. It is 1920x1080 tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MONITOR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with good response speed. I have no problems with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for cost The only complaint I have is the image quality which could be a bit higher

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Going Going Gone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these less than a year ago. One died, sent it in under warranty. Got it back less than a month ago and now they’re both dead. Never ever again, Acer.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear R0BG,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro monitors. We are sorry to hear that they did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 during business hours and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer