Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 625 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Nitro 5's performance, graphics capabilities, and backlit keyboard. Positive feedback also highlights its price, display, and storage options, along with its sturdy build. However, some users note that the battery life could be improved, and that the fan noise and heat generation are potential drawbacks. The weight of the laptop and the sound quality of the speakers also received some negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 625 reviews
  • Rated 2 out of 5 stars

    Not worth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the keyboard and the design. Everything else was disappointing. Battery stated 3-5 hours and I couldn't get 20 minutes without a warning. Mad screen tearing on simple games(8 bit games).. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Random,
      We are sorry to hear your Acer Nitro laptop battery is not meeting your expectations and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Value gaming on the go.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son that was looking for a mid-tier gaming computer. Good upgradability for storage and memory if needed down the line. Very happy with the purchase and would recommend for the casual gamer on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for gaming latest AAA titles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far in all aspects, it runs the latest AAA titles in high FPS which surprises me. The lab quality is good and I'm very satisfied. Great value for money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Any Problems With Acer Computers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works incredibly well and fast and the battery is pretty good. I never have any problems with Acer and this computer is proving that statement is still correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Budget Gaming Laptop! It has great picture quality while streaming in 1080p as well. Battery life is ok but not great. Other than that, a good quality laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck !!!! AAA+++

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. Best bang for your buck by far. All of the BB staff told me this laptop was a screamer and they were right !!! I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible experience

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks after I bought it, it turned off and wouldn't turn on again. Unfortunately I wasn't in the US to return it.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Patricia,
      We are sorry to hear your Acer Nitro laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Love of Nitro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was different at first but now I feel its better than my last laptop that was a Dell. Love that it has a number pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent for entry level

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty stable machine and upgradeable. A littlr concerned about the monitor flexibility. Usually this is where the computer cracks, is at the monitor, from opening and closing, if not careful, with this type of design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop for gaming and other things. Storage space is always an issue laptops have compared to a real PC. Better than my old acer predator laptop that was becoming out of date. Better fans and game quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great beginners laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner gaming laptop it can run all AAA games but not as well as other gaming laptops but for the price it’s worth it. The fan noise is very loud when playing games so I recommend wearing headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this Acer Nitro 5 for my son for charismas. he used it once and it shut off and is unable to turn back on. I just checked on my return date and yup I'm 4 days late. so, I was sold a broken product and feel completely deceived with this purchase of an unusable gaming laptop.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear DanielleJoly,
      We are sorry to hear your Acer Nitro laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Stay cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Acer computer. A little set backs along the way but my grandson is helping me. I would highly recommend an Acer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for son starting college, he loves it & I bet your child or you would too. Bought on sale so great price for awesome labtop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Start me up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter gamer computer for the starter gamer in your life! Good value for the bells and whistles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed computer doesnt last 18 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hdd died at 14 months, common issue it looks like online. Outside window for service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy to use, a great buy! Laptop goes with me everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little overpriced for what it is. Bought originally for college but quickly figured out it was more computer than necessary. Returned it for a “simpler” model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice budget gaming laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need, plays all my games with good frame rates doesn’t get to hot good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acre Nitro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks and really like the speed. Glad I bought it!

    I would recommend this to a friend