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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 625 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Nitro 5's performance, graphics capabilities, and backlit keyboard. Positive feedback also highlights its price, display, and storage options, along with its sturdy build. However, some users note that the battery life could be improved, and that the fan noise and heat generation are potential drawbacks. The weight of the laptop and the sound quality of the speakers also received some negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 625 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Need something new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a desktop from 2015 and it finally needed to be replaced because the sims wouldn’t load. At first the EA app wasn’t functioning but after a few attempts it runs very fast. So far the battery life is terrible and it’s heavy but it’s better than what we had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nitro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Great laptop, fast, light weight, and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEAST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beast. Great deal. Get it. I was playing diablo 4 while installing the new COD at the same time. No hiccup in performance. True gaming laptop for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is still going strong….love love love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good computer, loved goood it worked and play, had so much fun while playing with my friends

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works with the GOTY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to try out Baldurs Gate 3 and it did just that. I was surprised it could handle the game albeit on some lower settings.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is not so noisy, and it is very fast, you connect the x box control and it works perfect! You can go hours without overheating and the battery lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and durability runs very fast and able to load up my games quickly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very happy with the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, have had no issues with any game. No cd-rom or card reader is more of an issue than I thought it would be. First Acer, I would buy a second.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this laptop for a little over two years. Overall it has worked really well for gaming. It’s used everyday for about one to two hours. About a year ago an issue occurred with the keyboard and it wasn’t worth fixing so we use an external keyboard and mouse. It’s just starting to give us problems and I assume we will need to get another soon. For a laptop, I would assume this is a typical lifespan.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Runs great the employee helping me chose my item was very paient and helpful would buy from again. Great for gaming no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved how great the device is and the people. The computer runs smoothly and hasn’t had any issues. geek squad always helps as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Works better than i expected i play quite a few damanding games and this laptop preforms great hasnt let me down

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Ram, Speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop, I have no complaints. Nice keyboard colors and easy to upgrade RAM and Hard Drive,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having it for a while an does everything I want it to an more

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall experience has been pretty well. At first, it was a little rocky because the first one i got didn't work so i another one and works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Acer Nitro 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast and great graphics. Wish it had more storage though. Probably won't do much gaming because of the storage needs for games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best computer I’ve had by far! The graphics I get on games are great! Good computer, would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great starter for a new teen gamer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter gaming computer! It has a pretty fast processor and has fun light settings on the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming computer review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my brother and he loves it. It's a major upgrade and an easy fast build.

    I would recommend this to a friend