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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 625 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Nitro 5's performance, graphics capabilities, and backlit keyboard. Positive feedback also highlights its price, display, and storage options, along with its sturdy build. However, some users note that the battery life could be improved, and that the fan noise and heat generation are potential drawbacks. The weight of the laptop and the sound quality of the speakers also received some negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 625 reviews
  • Rated 1 out of 5 stars

    Completely broken within weeks of purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer bricked itself after 3 weeks. Will not power up in any way even when plugged into charger. Terrible computer.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Nap,
      We are sorry to hear your Acer Nitro laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Budget Beast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop greatly exceeded expectations for only $900 You get an i5 12th gen which is better than some i7 11th gen. It is wicked fast and performs excellently. For example, I achieve 300 fps in both val and fortnite on low settings. This laptop is comparable to $1300 laptops. One flaw is the battery life. You can get only 1.5-2.5 hours on this. I just plug it in constantly though so this is not an issue for me. Overall, I would've still bought this laptop even if it was $1300.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Acer computer

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speaker was really bad it sounded my battery too

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Thank you for taking the time to leave a review regarding the purchase of your [PRODUCT]. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    quality gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I could finally run Minecraft without my computer crashing. Works well. I've also run several steam games as well as some large-scale multiplayer games. I like the amount of ports it has and that I'm able to customize the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I had it for a few months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics card is great dont let any experts say that a rtx 3050ti sucks its a gaming laptop there expensive and you dont need 4k on a monitor on the laptop your barely notice it unless your on a huge tv 1440p or 1080 works the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Gaming Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved this gaming laptop till this day he is still using it and we are in 2025. Great Laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    School/Gaming computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an great overall computer. Used for school work and gaming- perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and value. Screen is bright with good color

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall Very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very impressed with the speed of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly an incredible laptop! Can run games pretty fast, loads up quick, pretty solid all around. The only problem is the battery life! I keep it plugged in anyways, but definitely would recommend this to anyone looking for a budget gaming laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    computer gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice computer and faster sometimes the battery is very short only 2 hrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome for a roblox.. I bought a desk computer thinking that would support the game for my son.. Nope. I wish I had purchased this gaming laptop first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very reasonable for pricing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good to use and rely on. Good buy! Storage capacity is very decent if you are just a casual type gamer. Overall, fps is very awesome! Would recommend to a friend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall a good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer I did not expect this computer to be this good at such a good price you will like this computer at the moment you get it you won’t want to get another one because this one is good. The problem with this computer is the battery, it runs out pretty quick but only if you use to much brightness and color on your keyboard for it to glow but overall a good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I use it for some gaming, but I bought it for some video/photo editing I do and it is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my top choices, can’t wait to purchase this masterpiece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for power fghvtyhgfrrrrrrrrrrrrrrrrrrrrr

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it except for battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing is amazing. I love the dhaders i can put on it in mineceaft but the only problem is that the battery alone lasts like 1 1/2 to 3 hours depending on cpu and gpu strain. Its a magnificent laptop that has a few tweaks that it needs. Maybe i can get a longer lasting battery replacement

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Scammed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE BEEN SCAMMED when i heard best buy was black market i didnt believe but when i purchased a acer nitro 5 5 days later my return was over and this came out i was wondering why my laptop was sold for dirt cheap the worst part is it has more ram and it costs less mine was 1,100 bucks but this is 800... i dont trust best buy anymore And something even worse Is My battery is expanding and the cheap chassis they used is cracking my trackpad is also broken and i cant return it because best buys return policy is awful if you want a place to buy devices that are expensive id go for newegg ebay or amazon DONT BUY FROM BEST BUY

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Its better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast quit awsome the best beter than mine taht I got

    I would recommend this to a friend