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Customer Ratings & Reviews

Your price for this item is $468.99
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The comparable value price is $669.99

Customer reviews

Rating 4.3 out of 5 stars with 431 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.7 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the strong performance and good graphics of the Nitro 5 gaming laptop, frequently praising its value for the price. However, some users point to limitations in battery life and the hard drive speed as potential drawbacks. Concerns were also raised regarding the keyboard backlight and its tendency to overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 431 reviews
  • Rated 4 out of 5 stars

    Great Gaming Laptop for Starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little gaming laptop for the price. My son loves it for playing CS Go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a “gaming” laptop this thing is awfully slow, especially since I’ve doubled the RAM. I have a 10+ year old laptop that runs faster than this. So all in all, disappointed in its performance. Some of this is due to windows 10, but not all of it. I wouldn’t purchase it again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is great, fast and the picture is very clear. love this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop. Very speedy and the resolution is fantastic. The lighted keyboard is not something I need to have , but I found it to be pretty neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who loves to play games and socialize with friends on her laptop. She’s very please with it and haven’t had any issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 2 out of 5 stars

    Great at first

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first this was a great product. Fairly easy to use. The graphics are great. Unfortunately 2 months after the warranty has expired it no longer works. This is the first purchase of this brand. Its also the last purchase as well.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Catlady2,
      We are sorry to hear you are unhappy with your Acer Nitro 5 laptop. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=c5f5542ea027965a6f3f97c6e0722fc44ae16e38
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Bought it for my grandson for Christmas

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He says he plays games on it just what I bought it for. It crashes all the time during his game. I told him why he didn’t tell me so I can take it in to see what’s wrong with it. Afraid they are going to mess with his games, but I payed to much money for it not to be looked at. So we will be in soon with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the specs pact in to this little device is pretty freaking amazing for the price prolly couldn't built a better one with the same price but who has time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for medium level game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied so far, What did provide a higher level of video card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase so far. Keyboard has red backlighting and nice touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for playing Fortnite and video editing. Has dedicated video memory and 1T storage. Recomend if you want a lot of computer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal on Game Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best deal for gaming laptop, it comes with top AMD processsor and graphic card which typically give you next level of gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my son for Christmas and he loved it! Thanks Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to a friend or family member! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    One year and it broke on the bottom left side!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works ok! For what I need it for (school) but for gaming not really but I always took care of it but about 1 year after I puchased it it started making a 'clik' sound every time I lift up the screen I started to be more gentle everytime I opened it and closed it but ot finaly gave up and broke on the bottom left side and a piece of plastic broke off . I really think that for the price that I got it for, it was going to last at least 3years but it didn't and I did not buy warranty.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Chris,
      We are sorry to hear you are unhappy with your Acer Nitro 5 laptop. This is not the experience we want our customers to have, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=4ddd3a487eb64b945c76a06d47398399d8a59049
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Great Laptop and a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well right from the start. A few Windows updates of course. Very happy with this purchase and an excellent video card and graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does exactly what I need it to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop at a good price after removing all the bloatware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good reliable fast, entry level gaming laptop. Cant handle the best games but works for the popular ones like fortnite and apex legends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good price for a laptop gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular specifications, Acer made very good work recommended for daily use although instead of ssd would put a m2 to make it perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop for everyday use and gaming. Was good value was on sale at the time of purchase.

    I would recommend this to a friend