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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 677 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Nitro 5's performance and graphics capabilities, frequently citing its value for the price. Positive feedback also highlights the keyboard and ease of use, while some users suggest expanding the SSD storage. However, several customers note concerns regarding battery life and the laptop's weight and fan noise during demanding tasks. The cooling system and limited storage capacity also received some criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 677 reviews
  • Rated 5 out of 5 stars

    Holiday gift for my soon to be step son

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect lap top for an up and coming little gamer. The lap top is versatile and makes gaming on the go with my nephews super convenient. The value for the price is justifiable especially through Best Buy along with Total Tech. It’s anticipated Home Run at Christmas !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does everything and then some. I really like the internal gaming fans that you can turn on at any time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    nitro pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazingly for my sims4 game and all the add ons/cc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my oldest sons Christmas and he loves it. He plays games and uses it for college classes. Takes care of everything he needs. Extremely happy with my purchase. Great picture on the screen and has all the features he was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, the pros and cons of this laptop. It has really powerful hardware for gaming and work, a nice design, and feels well-protected against drops. also price The downside is the heavy charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Got it to play ffxiv and it runs extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a lot of great features for the price. Easy setup, not too much bloatware, and plenty of fan power. One of biggest features for me was storage slots. It has 2 M.2 slots and and an SSD bay. It looks great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low cost gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been good for the price. May want to expand ssd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP/ BEST BUY LIES ABOUT POINT SYSTEM

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We exchanged this for a better laptop and still haven’t received our points for either purchase… it’s criminal and a civil action lawsuit needs to be started. Best Buy owes me over 600 dollars in points and refuses to recognize this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casual gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. My sister bought the same laptop and recommended I get this one for my casual gaming. I got it while it was on sale too so that was even better. I don’t know how well it’d handle if you gamed a lot. But it’s perfect for my couple little games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, quiet & great for all types of gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starting* or regular gaming computer that even my 7 year old son uses it without issues. The interface design is simple, intuitive and fast. It’s also a quiet computer unlike some other windows laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs everything how I want it to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs everything I want to play at 144fps medium settings. When I play games at high settings I still get 60+ fps. The only drawback to me is the core i5 because I prefer amd but if thats not a factor for you this is the perfect laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice computer for the price. This was a gift and my son loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very powerful for work and can support gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Brother loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade compare to his previous gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cozy gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Perfect for what I wanted which was just some light gaming. Battery life is definitely not the longest but I don’t intend on traveling with it so that doesn’t really matter to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming but it get a little hot but runs a lot of high quality games smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value gaming laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop for the price. My son has played a variety of Steam games without any issues. Sound could be better but its decent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good for limited space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great gaming laptop for if you dont have enough space for a desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good starting gaming laptop at a reasonable price

    I would recommend this to a friend