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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 674 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Nitro 5's performance and graphics capabilities, frequently citing its value for the price. Positive feedback also highlights the keyboard and ease of use, while some users suggest expanding the SSD storage. However, several customers note concerns regarding battery life and the laptop's weight and fan noise during demanding tasks. The cooling system and limited storage capacity also received some criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 674 reviews
  • Rated 4 out of 5 stars

    Decent for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color on display could be better, red is orange, but you get your moneys worth otherwise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandson's Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a gift for my grandson. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All games ive ran run super smooth and video editing works like a dream

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im.so in love with this laptop. Its exactly what i needed/wanted

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Works great for 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the motherboard crapped out. Lasted 1 year and 2 months. Waste of $750

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ACER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. I always by an ACER brand and nothing else!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop. Couldn't run mobas like paragon though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of bloat and popups, otherwise good product and packaging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good and it can also run the games I want to play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice, but for the price it should have an i7 processor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    fix the mic it has please......

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Computer is good the only thing that ruins the entire thing is that microphone it has inside it SUCKS SO BAD LIKE IT sounds like the quility of a 2010 xbox microphone when EVER I SPEAK IT SOUNDS TERRIBLE I TRIED FIXING THIS PROBLEM ON THE SETTINGS AND I DID EVERYTHING and it still sounds like crap even if i connect a Microphone to it it still sucks it cant even capture my yellling or slight whispers OR IF I TAP somthing on my desk it wont even capture that sound i LITARLY HAVE TO SPEAK LOUD FOR THE MICROPHONE TO WORK.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Glen,
      We are sorry to hear you are having trouble with the mic on your Acer Nitro laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My rating

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does hold a lot, but fan is pretty loud. I have only had it for almost a year and the charger stopped working but , other than that it’s a good computer

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Acer Nitro Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main thing wrong with this gaming laptop is that it overheats too often.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AbbasY
      Thank you for taking the time to leave a review on your Acer Nitro laptop. We are sorry to hear that the product did not meet your gaming expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery dies to soon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get like 3.5 hours on the laptop i have to leave it plug i. So i can do thing thatbi need to do

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Aries,
      Thank you for taking the time to leave a review on your Acer Nitro laptop. We are sorry to hear that the battery life is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    terrible cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over heat's even on low end game's with fan's maxed not worth the money buy a pc

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issue with backup after shutdown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall meets expectations after about third shutdown it gives a bluescreen them reatarts to a backup os version

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spend a few more $$ for something better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy right out of the box. Had issues recognizing PIN upon login. Tended to freeze up a lot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Network dropping?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it drops the network momentarily. This happens a couple times an hour.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Scott,
      We are sorry to hear you are having trouble with wifi connectivity with your Acer Chromebook. If possible, try testing on a different wifi network for awhile. If the connection keeps dropping as you describe on two different networks, please contact Acer support at 866-695-2237. They are available 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Keyboard, Performance
    Cons mentioned:
    Fan noise, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Works as it should, can run big title games

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no mistaking that this is an entry level gaming laptop. The specs and the build quality affirm that statement. Picture quality from the monitor is okay and I don’t have any problem with the refresh rate. However, fan noise at full computational power is too loud to my liking. Fan gets so loud because this laptop doesn’t have the bells and whistles of cooling tech that we find in the more expensive line-up of gaming laptop. Sound quality is nothing special though the volume is loud enough for playing games in a small room. The spec bears previous generation of CPU and GPU so yeah, entry level. This laptop is also quite heavy as it is quite expected for gaming laptop at this price range. The good news is, it’s no worse than other entry level gaming laptop I’ve used before. In terms of performance, however, this gaming laptop does quite well when the graphics setting is set optimally. Monster Hunter runs well with good framerates and it feels smooth. I somehow don’t really like the tactile response of the keyboard but that’s not something major. However, some players who rely on more responsive keyboard for e-sports might want to try the keyboard to see if it is up to their liking. Overall, I think this is a good budget gaming laptop that performs as intended by the spec. This laptop is useable for playing latest big title games, just don’t use max setting. Low and some medium setting is okay. And not only for playing games, this laptop is quite capable enough to edit photos and videos and of course running typical office apps. I think this laptop is geared more toward younger generation looking to get their first gaming laptop while using it as their school desktop at home. They will like the color LED illuminated keyboard and it will play Roblox and Fortnite without problems.

    I would recommend this to a friend