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Customer Ratings & Reviews

Your price for this item is $205.99
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The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 674 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Nitro 5's performance and graphics capabilities, frequently citing its value for the price. Positive feedback also highlights the keyboard and ease of use, while some users suggest expanding the SSD storage. However, several customers note concerns regarding battery life and the laptop's weight and fan noise during demanding tasks. The cooling system and limited storage capacity also received some criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-674 of 674 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Shorted Out 1 Month After Warranty Expired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine worked fine for the first 12 months I had it. Ran every game I played just fine. Until it shorted out, just one month after my warranty expired. Not sure what caused it to short out, it was running fine one moment, and then nothing. Customer service wouldn't honor the warranty since it was 1 month past the 1 year warranty period, which was frustrating. Acer will do out of warranty repairs, but for this model, there is a $700.00 up front repair cost, so it is cheaper to buy a new one. Very frustrating customer sercice experience. Unhappy customer here.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear LCasey,
      Thank you for taking the time to leave a review regarding your Acer Nitro laptop. We are sorry to hear that the laptop is not working and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as described perfect gaming laptop great size and color light up keyboard is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST CHOICE OF MY LIFE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really incredible becaise its good for productivity and gaming. And its not too expensive for what your getting. Its really good overall in all catagories and you could always upgrade the storage and ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUDGET LAPTOP EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop as a starter it can run most games at high settings for graphics with still hanging onto 85 to 120 fps which is great for this laptop and it never overheats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson loves his Acer Nitro 5 15.6 Gaming Laptop has nothing but good things to say about his Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for gaming laptop, battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for my grandson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my grandson, he enjoys every minute of the day, thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was very excited to use it and it’s been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer.. is easy to use.. my soon is very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mid range gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mid range, 1080 p gaming laptop. One of the best for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop.Like the look and its function. Love the color keys .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is in LOVE with her laptop thank you’ll

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    This is what I get for deviating from Microcenter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop back in March, I think? Regardless, last week I was using this laptop and it said it had a 0% charge. I thought that was weird, but maybe I forgot to shut it down and it just lost battery. This week, same issue. I left it plugged in over night and all day while I was at work. I get home, open it up, and here it is 0% battery still. It works while plugged in, but the battery is fried. I did not get the warranty because why would I. Now I am regretting it, though it should not have died this quickly. I am unsure if I have the receipt anymore, or if it is within the usual 90 day return policy window. All in all, the laptop is pretty good but without a decent battery I absolutely cannot recommend this product.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Michael,
      We are sorry to hear your Acer Nitro laptop is not charging properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nissan altima of laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the worse gaming laptops ive ever used and it was 1,000 for constant battery issues and a failed motherboard

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Faysal,
      We are sorry to hear your Acer Nitro laptop is not meeting your expectations in some areas, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer