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45575 Dulles Eastern Plz
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Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $1,021.32

Customer reviews

Rating 4.4 out of 5 stars with 260 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the Nitro 5 gaming laptop for its performance and speed, making it a great choice for gaming. The screen size and ample storage space are also appreciated features. However, some customers have expressed concerns about the battery life and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 260 reviews
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    assume laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it added 8gb more of ram so eve online plays very smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming computer for good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using close to more than 1 year and its realy so good computer for everything. And Realy good gaming computer too. I realy recommend and so good price just the Ram is A little but its realy working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves playing with it. Like the graphics of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatbuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer for the price. Does everything I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gureat laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for gaming purposes. Has been running great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dead on arrival...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these laptops for business purposes. One of the laptops was DOA (would not charge, would not boot). The other booted and things installed fine. I'll say that the fan noise is quite loud (significantly louder than my HP Omen gaming laptop). At the end of the day, ordering 2 brand new laptops and only having 1 of them work is a pretty solid disappointment. And no, Acer, I'm not going to contact your customer service to have you try to fix a laptop that was dead on arrival. Do some QC work before these things leave the factory.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Scott,
      We are sorry to hear this. The AC adapter plug needs to be pushed in securely. When you plug it in, push in further until you feel and hear a click. This is a secure plug to help keep the plug in, less likely to fall out. If the AC adapter is plugged in as described and still does not power on, try using the AC adapter from the other Nitro you purchased. If it still will not power on, we suggest you contact Best Buy for your return/swap options.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    More than enough for most

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent at what it does for the price paid. Fully capable of upper end gaming BUT only after replacing the included ram with 2 8GB ram sticks FPS jumped in Apex Legends from 55 AVG to 80 AVG at High Quality settings.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram, Screen size
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Budget Gaming Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It may not have the best graphics card, but it is still a pretty good card. This is a great budget laptop that with some small upgrades will help to make it a lot better. Few reasons for 4 stars though. It did not come with a sleeve. I have an older model of this same laptop that came with a sleeve. Instead, it comes with a keychain. I like the keychain, but a sleeve would also have been nice. It only has 1 hard drive and its only 512gigs. It would have been nice to see it come with a TB even if it would have been an HDD. It only has the 8 gigs of ram. Not bad and it does the job. It also has 4 gigs of vram so that helps out when you are gaming. lastly the power cord. Wife was home when this arrived and was sad as she thought the laptop was broken. It came completely dead, which all my other laptops have always had some battery life. Then she plugged it in, (so she thought) and still nothing. I got home and thought the same thing. But I decided to press on the power cord into the laptop and then it clicked in even more. Then the light came on, a couple minutes we were able to power it on and set it up. I say this because it did feel like it was plugged in when we first plugged it in. Now why I enjoy this laptop. For price, you still get a solid laptop that you can do a lot of simple tasks like schoolwork, internet, Facebook etc. But you then can also play new games. When not gaming, you can set this so that it will save power and not run the RTX 3050. Normally I prefer to have it set to max and run the RTX 3050. I love the keyboard, and RGB lights, not everyone does but I personally like that option. And like that it has the ten keypad. I also like having a 17in screen size myself. Makes it a little harder to find a bag, but I just like having the bigger screen. So far it has stayed fairly cool. When gaming you can hear the fans kick on and they work great so far. Gaming wise I have only been playing cod, and Fortnite mainly. Wife has some older games that she plays as well as games thru facebook. All play great. COD, I had on lower settings, but it did play the game just fine. WIFI seems pretty fast, except when I am downloading things like games. But works great for watching videos and even playing games online. Couple upgrades that are easy. Add more ram, has a slot to add another stick. And more storage. I added a 2TB hard drive. It was easy to do but a little time consuming as you have to remove all the screws from the back, and then pry it open. Then once installed, have to format the HD and assign it a letter. But with games these days, they take up a lot of space. Cod is 200gigs which is half of the hard drive. And I just like how the Nitro laptop looks. I have always like red and black together. If you're looking for a great budget laptop, this is it. Great for doing schoolwork with, and still has some power to play games.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Laptop review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs great but the battery it’s all that good I have keep it plugged in

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    would not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I thought it would be good for gaming but I've had it for a year and it is already falling apart. The sound barely works it is so quiet that I had to add a Google Chrome extension just to get the volume up. The red pieces on the back have started coming off and a piece of the side has fallen off completely. The battery is also just completely crap when playing a game it only lasts about 30 minutes depending on the game, and if it does last a little longer it is burning hot. The fans are not quiet at all and barely work. Do better acer

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Averi,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    Great headphone, mic okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone portion is incredible, microphone not so much. Bought as a Bluetooth headset. With the adapter, voice is great, but without it, Is a little choppy. 8/10

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Has issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked good. It was fast clear bright screen. Here we are one year 22 months later it won’t power up. I don’t know if the power adapter is bad or the batteries bad but either way it should not happen this soon.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Kenneth,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 during business hours and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    This is beast..... Completely satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is beast..... Completely satisfied. Really satisfied with this purchase. The laptop runs smoothly and the charging speed is also quite faster than i expected. The IPS FHD display looks good as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third Acer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer does not disappoint. Best value for money and performance. Very reliable, as evidenced by the 13 yrs I've had a small laptop that is still chugging along. Recommend this laptop, even if you are not a "gamer".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with this. I am able to play GTA and all of my emulators!! Only thing I would like is more space, but other than that I would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a best price to play some games.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop, high performance, quality video and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great love the setting to set how fast the fans can go. Just dont like getting kick in the middle of a game just window closet out of no where but no problems to start up again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overheats causing lag

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing overheats like crazy. I purchased it to run 1 game (the sims 4)…I have most of the expansion packs and some custom content. The laptop gets sooooo hot about 5 minutes into the game. I have to turn the fans to the highest level to get the temperature down.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AiijsalonL,
      We are sorry to hear you are having overheating trouble with your Acer Nitro laptop while gaming, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Best Laptop Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the money! I looked at all on the Best Buy web site and this was the most bang for the buck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer Nitro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this gaming laptop, not bad for the price.and i can rely on the battery lifespan.

    I would recommend this to a friend
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