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Customer Ratings & Reviews

Your price for this item is $791.99
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The comparable value price is $879.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the excellent performance and large screen size as major strengths of the Nitro 5 gaming laptop. Positive feedback also highlights the good graphics, RAM, keyboard, and overall value for the price. However, some users mention that the battery life could be improved, and the laptop's weight and potential for fan noise are recurring concerns. While some users find the laptop runs warm, others report it as easy to use and upgrade.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 711 reviews
  • Rated 4 out of 5 stars

    Nitro gaming laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game laptop with very good graphics. Good quality .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor assembly; loose ribbons inside

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop worked swimmingly until I had it a little more than a year. Then, it stopped wanting to turn on and the keyboard only worked for half the keys. After reading reviews and issues online, I opened the back of the laptop and found the keyboard ribbon was very loose. So, I set the ribbon back in place and everything was golden for another three months. However, I'm starting to have the same issue again. It's just really frustrating because it's time consuming to open it up and carefully adjust the ribbons. I'm not the only one with this issues, it seems. The manufacturer really needs to build these properly. I give 2 stars instead of 1 because this issue aside, it's a great laptop. So far, I've been able to fix the issue myself but I know many people would not be able to. Buyer be warned!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Cate,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    gaming laptop WOT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for gaming. nice video card. works great for world of tanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great, only returned cause of sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, but sound wasn't good, upgraded to a better sounding system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice inexpensive computer for recreational gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively lightweight for a 17 in laptop. Fast boot due to the solid state drive. Annoying backlit keyboard feature that turns off the backlighting after 30 seconds of inactivity. Hard to see the keys without the backlight. Acer is working on a fix in the BIOS.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Screen size, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Surprisingly powerful i5!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say overall I am very impressed with how fast this i5 processor operates. I have an older i7 (i7-3632QM) and this i5 blows it out of the water. I was unable to play games on Steam with my old laptop, but this one had no issues playing Planet Coaster. There was no lag in placing elements and ride in the parks I was building. The graphics card kept up with the games I play and never gave me any issues. So far I am quite happy with this Acer Nitro laptop. I like the 17” screen size, love having a dedicated keypad, and also enjoy the over all aesthetic look of the computer. The only personal annoyance I had was at start up, windows now wants you to create an account and log in to proceed with windows set up on the a computer. That doesn’t take away from the computer and it’s hardware, just a personal dislike. For my gaming needs this fits the bill and enjoy playing with this Acer Nitro Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Great laptop until 3 months later...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop originally so I could play basic casual games such as Sims 4 as well as something to hold memory if I needed it for business use, along with basic internet usage. I've had the laptop for 3 months now and have enjoyed every bit of it until now, as I tried to turn the laptop on and nothing happened. I had the charger plugged into it so it wasn't dead. I looked up how to do a battery reset and did that , but still nothing. I took the back off and the laptop came on, but some keys weren't working. I shut down to reboot, and now its not coming back on again. I am now disappointed in this laptop and wasted 800 dollars.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Bree,
      We are sorry to hear you are having boot problems with your Acer Nitro 5 laptop. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=b04235759acbea19005adc55f2418d8bd93eed44
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Bought for more enjoyable quarantine experience. Oh comes with the extra little parts you’ll need to install a second drive, so save that! That Drive installation is easy, just search YouTube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop A+

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 1st gaming laptop for my son! Easy to use and great response time. Games on Steam download fast and great quality. Thanks Best Buy for the advice and options on what to purchase based on my sons preference. Got it on sale also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for about 6 months. Runs games (WOW) well with no hesitation. I ended up using it for work for about 4 months until my other computer got repaired and it ran work software like a champ. Great graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price amazing! The power shocking!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value and power of thus laptop is perfect for anyone not trying to break the bank, but want to game on the go. The keyboard feels great and I am able to play for hours on one charge. I am so happy I decided to pick this up when I was looking for a new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Definitely entry level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good entry level but not enough specs for even some of the easiest games to use. had a lot of issues getting the laptop to use the GPU instead of the integrated graphics and required more knowledge then I think the average user has (IMO). Not bad but I wouldn't buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty amazing. I love the 17” screen and the super fast ssd. I bought this for productivity/work stuff. I don’t play games at all and this thing runs photoshop and other apps very well. Definitely recommend this laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game computer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it!!! The quality is very neat, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer v. Toshiba

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first when buying a Acer after using Toshiba for so long, however, I'm very happy with this laptop. Although it took some getting used to the red backlite keyboard, I don't even notice it anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the price and very good sound comes with it..........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome nitro 5 computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast with 5g and gaming is great on the nitro 5 thx RON

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Able to support big gaming platforms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming PC/laptop in a decade. Have been able to play every game with no issues so far. Wish the keyboard was RGB and the power outlet was located elsewhere, but other than that its amazing to get all this in one package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for teenage gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for your teenage gamers. This will provide hours of top quality gaming experience without interruptions or slowdowns. Great video quality and audio. Good for social distancing while keeping friends together.

    I would recommend this to a friend