Customer Ratings & Reviews

So far so good. Lots of preinstalled crapware, but after cleaning it up there's been no major issues and no problems. Assuming it performs well for several years, I'd say it's a very good product.

Solid packaging and very nice keyboard. the keys are soft with just enough feel so u know u hit them, very bright screen i can see even the darkest movie wi the lights on.

I got this laptop for both gaming and online school, everything works perfectly, it doesn’t get too hot. The battery life isn’t too shabby, and it’s overall a wonderful laptop.

as an advertised gaming laptop it didn't run games super well had a few issues nothing super major but I look to have almost no issues gaming especially playing competitive style multiplayer titles

Neat! I can upgrade the memory and hard drive very easy. Some screws removed and use my fingertips to remove the bottom plate. Games are smooth.

Keyboard would randomly shut off. Died mysteriously due to motherboard issues that cost more than the laptop to repair. Short warranty. Decent spec ran games perfectly

Very happy with this purchase. Handles many games (even some current ones) efficiently. This is a good starting laptop for those who are into casual gaming

Purchased for husband. He didnt think he needed a new laptop... until he caved and opened this one. Absolutely one of the best hes had and the quality is superb.

This is a great laptop and use it for school and fun. First one I purchased was dead and would not power up. Best Buy helped me out and sent another fast.

Needed to upgrade and needed a laptop that could handle the music notation software that I use. This was a great buy and can more than handle the software I use.

It was great up until I noticed the battery stopped charging. Indicates "5% available (plugged in, not charging)". Returning laptop.

Had this laptop for a month now. Been a nice gaming experience, no lag or freezing on webpages. Loads games quickly! Highly recommended for light gaming.

Well it runs great, for a few days. It was purchased on 9/4 and the keyboard failed on 9/16. I purchased it after browsing all of the reviews on Newegg and Bestbuy, nothing super awful was posted. However upon googling "Acer Keyboard ______" you immediately get a million posts on a vast amount of their models with the same issues and dating back as early as 2015. It seems to be a common problem with Acer products, I advise to simply purchase a comprable ASUS, Dell, Alienware, etc.

Works great for games but cooling fan sensor fails about once a year and has to get it repaired

Bought this for my wife to use when working from home. The screen display, lighted keyboard, and operating system all fit her needs really well.

had to add memory and the keyboard broke easily, most of the time I do not even use the keyboard, I use a mechanical logitech keyboard 90% of the time

I really like this laptop. It is a bit over 6 lbs. It is definitely what we used to call "Desktop Replacement" class. It has a 17.3 inch screen, 1080p display at 60 hz, a current generation Core i5 Intel processor, 8 gigs of system RAM, a speedy PCIE NVME 512 gig Solid State Drive in 2280 length and a dedicated GTX1650 video card. Pretty decent components for this price range. It has an all plastic body build, but seems pretty sturdy despite that. One Con is that the body is pretty angular with some sharp edges. I happened to get this laptop right after the E3 electronics show kicked off, and Microsoft announced the Xbox Game Pass PC. So since this is advertised as a gaming laptop foremost, I upgraded to latest version of Windows (1903, required for the Xbox beta app) and Nvidia Video Drivers, and then downloaded the Xbox beta app. I installed We Happy Few, a fairly recent First Person perspective video game. I connected an Xbox One controller to the laptop through bluetooth and off I went. The game played very well on the laptop and I encountered no issues. The cooling fans kicked on and were noticeable when I didn't have a headset on while playing. This computer is upgradeable, but it doesn't have smaller hatches for component access like some other recent Acer Nitro laptops. It has a solid piece that covers the entire bottom of the laptop. You have to remove 12 little phillips screws, and then slowly pry (I used a smaller nylon composite no-mar prying tools) apart the case starting from below where the front of the keyboard is, i.e. the space bar area. Little plastic catches will release as you pry and you can work your way around both sides and to the back side, and take the whole thing off. Inside you will find space for a second PCIE NVME 2280 length SSD drive next to the 512 Gig stick drive it came with, a space for a 2.5 inch SATA SSD or HDD (screws and the cable are included in little baggies inside your laptop product boxs), and a second open system RAM memory slot next to the 8 gig stick the laptop came with. I had the chance to upgrade a few things about a week after I got the laptop. I put another matching 8 gig system RAM memory stick in to give a total of 16 gigs and enable dual channel memory mode. I also put in a 2.5 inch SATA SSD I had on hand for storage purposes. All in all, this is a fairly cost effective way to get into laptop gaming with a basic setup (1080p 60 hertz gaming), and also makes a very good productivity machine.

I bought this laptop as a graduation gift for mu daughter and it didn't dissapoint. It is a big computer and well designed for gaming.

I looked all over the internet and every other laptop with the specifications of this one was at least $1000 - $1200. Amazing deal!!!

unbelievably fast start up. solid state drive is the way to go I think I am going to increase the memory but other than that i love it