Customer Ratings & Reviews
- Model:
- AN517-51-56YW
- |
- SKU:
- 6345056
Customer reviews
Rating 4.1 out of 5 stars with 711 reviews
(711 customer reviews)Rating by feature
- Battery Life3.6
Rating 3.6 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent performance and large screen size as major strengths of the Nitro 5 gaming laptop. Positive feedback also highlights the good graphics, RAM, keyboard, and overall value for the price. However, some users mention that the battery life could be improved, and the laptop's weight and potential for fan noise are recurring concerns. While some users find the laptop runs warm, others report it as easy to use and upgrade.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great for games!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one for each child and they love it! The use these for all kinds of games. The picture quality is really good as well.
I would recommend this to a friendRated 5 out of 5 stars
Love this laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids are jealous that I have this bc it was a fan built in and there always on there and have to let there cool down.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the top of the line. The speed and the program system is perfect for school and work
I would recommend this to a friend- Pros mentioned:Ram, Screen size, Speed
Rated 5 out of 5 stars
Good Laptop for new gamers!!!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This baby is loaded with high-end features and it won't break the bank. I loved it right out of the box, I didn't care for power key placement but I'll get over it. The I5 processor is lightning fast. And the 512gb solid state drive is a great addition. The screen comes in at 17in and has a beautiful resolution in 1080. The backlight gaming keyboard is very nice as you can adjust it to your preference. It also has 8gb of ram (upgradeable to 32). I love this baby. And the only thing missing is more time for me to play on it,
I would recommend this to a friend Rated 1 out of 5 stars
Two defective laptops in less than a week
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop after much searching, given the reviews at the time were decent and it was on sale. First laptop I purchased had a single dead pixel on the screen. Additionally the backlighting at the very top of the LCD was very pronounced / bleeding out into the screen itself (though this was only noticeable with very dark backgrounds / pictures.) Still, for $850 (even on sale) even one dead pixel isn't acceptable, and as such I returned it to the store. The associates were very helpful and returned the laptop and also assisted me in placing an exchange order for the same laptop. Unfortunately that was unable to arrive until today. When it came I got it out of the box, plugged it in, and, well, nothing. The replacement would not turn on at all. I let it charge for a bit, tried the "battery reset" process found online (press and hold the power button, etc, etc) and still nothing. After further research I found that I'm not the only person to experience this issue with this particular laptop brand. I now have received two defective laptops in less than a week's time, and now have to figure out the best way to get yet another replacement prior to Monday of next week. Granted, this time said replacement will not be an Acer, given I no longer have any faith in said company or the quality of their products.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Corban1982,
We are sorry to hear this; we understand you returned the Acer laptop but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
We appreciate you taking the time to write this review.
Best regards,
Acer America
Rated 5 out of 5 stars
Great gaming laptop at a bargain price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming laptop ever. Fast and reliable. Great price.
I would recommend this to a friendRated 5 out of 5 stars
Love the unit. works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset that I can't get the sale price since it's outside the 15 day limit imposed byBest Buy. Should make it 30 days.
I would recommend this to a friendRated 1 out of 5 stars
Nightmare to get one that works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this same make/model 3 times before I got one that didn’t have anything wrong with it. The first one I got wouldn’t power on at all. The second one would turn on, but 80% of the keyboard didn’t work. Finally, the 3rd time getting a replacement, it finally works. Already have had a close call though when I turned tried to wake up the computer from sleep mode and the screen just stayed black. Luckily force shutting down and turning it back on resolved that. All in all, not impressing when 2 out of 3 of the machines had manufacturer defects that literally turned this purchase into an $800+ paperweight... luckily Best Buy stops by me and helped me return every then until I got a working one.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Emit,
We are sorry to hear you had trouble getting a Nitro laptop that did not have a problem, and we understand this was very frustrating for you. Based on your comments you did get one without any issues and we are glad the laptop is meeting your expectations and requirements. We are here to assist you with your product, and if in the future you need help, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
We appreciate you taking the time to write this review.
Best regards,
Acer America
Rated 3 out of 5 stars
Super Slow!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop seemed good at first and I planned on using it for gaming but it just loaded way too slow for my taste, so I had to return it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good laptop for Gamers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 for gifts. The recipients were very happy. Solid state drive makes for faster use. Bought on sale - great price.
I would recommend this to a friendRated 5 out of 5 stars
Excellent gaming computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son for his gaming it is a good computer for the value .
I would recommend this to a friendRated 5 out of 5 stars
Great Gaming Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First gaming laptop I've had and highly impressed. Easy to use, sleek design, red key lighting and amazing specs.
I would recommend this to a friend- Pros mentioned:Graphics, Speed
Rated 5 out of 5 stars
Excellent upgrade from my 15 inch
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me first off start by saying I am an owner of the previous 15" model and I absolutely love it, In this instance there's more of the same with vast improvements. The Nitro5 is a great mid-level gaming computer. It's increase size makes it more usable for playing labor intensive games While not being too big where it is no longer portable. Benchmark test put it in the top 5 laptops in its class. With these improvements makes it a great contender among its peers. Some of the notable improvements are the change from the ADM processor to the I5, also improvements on the bezel design which makes it a lot smooth a to open close where the previous model seemed stiff in a way that you might break it if you weren't careful. As always design is beautiful with this red and black accents and notable soft touch keys. So when you're playing at night time you're not click clicking away and possibly disturbing others around you. Features • Windows 10 operating system • 17.3" Full HD display • 9th Gen Intel® Core™ i5-9300H mobile processor • 8GB system memory for advanced multitasking • Solid State Drive (PCI-e) • NVIDIA GeForce GTX 1650 graphics • Weighs 5.73 lbs. and measures 1.1" thin • HDMI output expands your viewing options • Next-Gen Intel® Wireless-AC connectivity • Built-in HD webcam with two microphones • Backlit keyboard for easy typing in dim or dark locations • Touchpad with multigesture support. • Additional port • Headphone/microphone combo jack. The Pros Fast overall performance; Solid graphics, Lots of ports; Decent value The Cons Subpar display; Awful webcam; Keyboard could be more clicky Overall, The Acer Nitro 5 (2019) is a gaming laptop with a solid mid-tier graphics card, speedy overall performance and a bevy of ports. Despite one major shortcoming -- a disappointing display, in my opinion -- the Nvidia GeForce GTX 1050 Ti-equipped machine is a solid value for casual gamers.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for your money, I recommend this to any pc gamer on a budget
I would recommend this to a friendRated 5 out of 5 stars
Quick and flexible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming system allows you to easily switch between work and gaming over wifi and ethernet connections.
I would recommend this to a friendRated 5 out of 5 stars
great ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product that I can now use while I go jogging and most importantly they don't fall out.
I would recommend this to a friendRated 1 out of 5 stars
Disappointed - x2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to find a gaming laptop within my price range. Everything worked beautifully for the first 2 days. Turned it on day 3 and the screen went black. Turns out it was the backlight. Sadly had to pack it up for exchange. Thankfully I was able to find one at a different store, so I exchanged it for the same exact laptop, get it home, opened it up and it didn't turn on right away...okay nervous... plugged it in and got it to turn on only to find out NOT EVEN HALF of the keys on the keyboard work. I couldn't even get through the setup stage to see if it could be fixed. Forced shut down and packed back up to be returned... AGAIN! :( Very disappointed with this laptop. I've never had any issues with Acer products until I purchased this one.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Sorchalass,
We are sorry to hear you have had problems with two Nitro 5 laptops. We understand you have since returned the laptops for refund, and we do apologize for that inconvenience. We would have been very happy to help you with this; if in the future you should need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
We appreciate you taking the time to write this review.
Best regards,
Acer America
Rated 5 out of 5 stars
Great graphics
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this gaming laptop for my son and he loves it. Impressed and loves that his gaming experience is awesome
I would recommend this to a friendRated 5 out of 5 stars
Awesome laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gamer laptop is of excellent quality! Everything is used with ease, very happy with my purchase!
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good entry level gaming. Little loud but overall pretty nice
I would recommend this to a friend








