Customer Ratings & Reviews
- Model:
- XF243Y M3bmiiprx
- SKU:
- 6555709
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Nitro Gaming monitor favorably, particularly praising its picture quality, high refresh rate, and affordability. Many appreciate the ease of setup and the adjustable stand. While some users find the speakers less than ideal and note limitations with the HDMI port, the positive aspects of the monitor outweigh these minor drawbacks for most buyers.
This summary was generated by AI based on customer reviews.
very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.games/videos look great. Has a good aesthetic look
I would recommend this to a friendscreen tearing and not working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked well for about 2 months and afterwards the screen started tearing terribly and i mean terribly like unable to read or watch anything on it yes it was a good deal but if it only last 2 months don't buy it or buy it from amazon so you can return it as best buy has a terrible return policy
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Jameson,
We are sorry to hear that you decided to return your newly purchased Acer Nitro monitor. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my item online and waited at home on the delivery day to receive my package. Delivery driver said that i refused my shipment ( even though it was already paid for and needed NO signature for delivery) therefore it was sent back and i had to sign into my best buy account to even know that i was going to be refunded. I called customer service who then said that i would be refunded (for a delivery that I DID NOT WANT TO BE SENT BACK IN THE FIRST PLACE) WITHIN 10 DAYS.. 2 weeks later I was still calling and inquiring on my refund and got the same response the next 3 times I called which was" we understand and we are sorry" . " call back in 24-48 hours because we are sending an email out to management to find out about your refund" 1 MONTH LATER i finally received my refund. ! That is ridiculous!!!!! I will NEVER order from them online again. It was honestly 1 of the worst online purchase experience that i have delt with. My son didn't receive a gift that i had intended on being here before Christmas and I had to complain multipe times and wait 4 weeks before i received my own money. Maybe better communication with customers would eliminate or at least cut down on things as simple as this. (Sending my delivery back when no driver obviously came to my door that day). How many others has this happened too????? Now i Purchased my $200 product from somewhere else. Must not need these sales huh??????
No, I would not recommend this to a friendBe prepared for screen lines after a few months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these were going to be great, but they arent great quality apparently. I purchased 2 of these to run a 3 monitor ssetup. After a couple months one of them started getting vertical lines on a 1/4 portion of the screen. Luckily i purchased the replacement plan on that one. Sadly the other i didnt purchase protection, and 6 months later it has horizontal lines running 3/4 of the screen. This happens connected or not connected to my pc. So its not a cable, its the hardware. Since this one doesnt have a protection plan, im going to have to send it in to be warrantied. These look great at the beginning, but apparently are not made to last.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear LarryW,
We are sorry to hear your Acer Nitro monitor is displaying lines. These products have a three year manufacturer's warranty against hardware defects. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Good but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well priced and cheap monitor. It is all plastic and seems a little flimsy around the top bezel. The colors are punchy color and good hz rate. The HDMI is a 2.0 not a 2.1 so no true HDR.
I would recommend this to a friendScreen issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen has issues but other than that its alright.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Nathan,
Thank you for taking the time to leave a review on your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
DO NOT BUY
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was fine at first, but 1 month in, the monitor randomly started displaying numerous flickering white vertical lines from top to bottom. Broke conveniently right after the return deadline, and not even worth shipping in because any delivery service will probably break it anyway. Save your money and buy something from AOC or MSI
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear NamN,
We are very sorry to hear your Acer monitor is displaying abnormal lines, and we understand this is frustrating. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Acer monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor has vertical lines only after 7 months of use.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hi Julian,
We are sorry to hear your monitor is displaying abnormal lines and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
DOA
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the features I wanted but couldn't use it since it was dead on arrival. Wouldn't power on.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Timm,
We are very sorry to hear your new Nitro monitor is not powering on and we understand this is frustrating for you. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screens came in good condition can’t wait to set it up.
I would recommend this to a friend4K doesn't work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this monitor for my son as a recommendation from the best buy associate. The monitor looked nice and the specs seemed to match what my son was wanting. However, no matter what we try we cannot get the monitor to work in 4K for more than a day. I've swapped out the DP cable and adjusted settings to no avail the montior always reverts back to a standard display.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Michelle,
We are sorry to hear your Acer monitor is not displaying the resolution you want and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
no... just no.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it's a monitor but I spent like 2 hours messing with the settings because I really wanted to like this thing. Unfortunately it's just not worth it in my opinion...and This thing definitely doesn't pair well with consoles.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Erikb,
Thank you for taking the time to leave a review on your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Acer - Nitro XF243Y 23.8" IPS LCD 180Hz FreeSync
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would give 0 stars used less than 60 days dead !!!!!!!!!!!!!! stay away
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear DominickP,
We are sorry to hear your Acer Nitro monitor is not powering on and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Horrible monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible monitor. Had it since June 23rd of 2024! Today it gave out and led was through. Never dropped it let alone even unplug it. They give you a 3 year warranty that don’t do nothing. I wouldn’t recommend this one.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JosiahM,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
MY PROBLEMS WITH THIS MONITOR
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got two monitors on xmas eve and received then on Jan 5th and when I got them both out of the box they said 60 Hz on them and ran at that. Also today one of the monitors is now two shades of red and flickering. I liked the monitors just now this.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JohnathanP,
We are sorry to hear you are having trouble with your Nitro monitors. While the monitor does support up to 180hz refresh rate, the device that it is connected to must also support the higher refresh rate in order to achieve this. If you are getting 60hz at the most, this means the GPU in the PC, laptop or gaming console only supports 60hz. We can however address the red shades and flickering and would like to get that resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Short life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for a year, then it got faint fine lines out of nowhere (wasnt drivers… cord worked fine with a different monitor).
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Buyer,
We are sorry to hear you are having trouble with your Acer Nitro monitor. This monitor has a three year manufacturer's warranty and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. We appreciate you taking the time to write this review.
Regards,
Acer America
lines across
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after a few months those horizontal lines showed up like in the reviews. literally was working one day & the next it just stopped working. unfortunate
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello NiaB,
We are sorry to hear your Acer Nitro monitor is displaying abnormal lines and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for just under a year and it completely died on me. Not what I would expect from a name brand item
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Sammy,
We are sorry to hear your Acer Nitro laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Don’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a couple of days and it went out would not recommend may have gotten a bad one but never had that problem with any other brand
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Jacob,
We are sorry to hear your Acer Nitro monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Would not recommed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vertial lines starting to pop up all over in less than a month monitor was unusable after that
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello IvanM,
We are sorry to hear your Acer Nitro monitor is displaying abnormal lines and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America