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Customer reviews

Rating 4.5 out of 5 stars with 639 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Nitro Gaming monitor favorably, particularly praising its picture quality, high refresh rate, and affordability. Many appreciate the ease of setup and the adjustable stand. While some users find the speakers less than ideal and note limitations with the HDMI port, the positive aspects of the monitor outweigh these minor drawbacks for most buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 639 reviews
  • Rated 2 out of 5 stars

    no... just no.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's a monitor but I spent like 2 hours messing with the settings because I really wanted to like this thing. Unfortunately it's just not worth it in my opinion...and This thing definitely doesn't pair well with consoles.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Erikb,
      Thank you for taking the time to leave a review on your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Acer - Nitro XF243Y 23.8" IPS LCD 180Hz FreeSync

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would give 0 stars used less than 60 days dead !!!!!!!!!!!!!! stay away

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear DominickP,
      We are sorry to hear your Acer Nitro monitor is not powering on and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    MY PROBLEMS WITH THIS MONITOR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two monitors on xmas eve and received then on Jan 5th and when I got them both out of the box they said 60 Hz on them and ran at that. Also today one of the monitors is now two shades of red and flickering. I liked the monitors just now this.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear JohnathanP,
      We are sorry to hear you are having trouble with your Nitro monitors. While the monitor does support up to 180hz refresh rate, the device that it is connected to must also support the higher refresh rate in order to achieve this. If you are getting 60hz at the most, this means the GPU in the PC, laptop or gaming console only supports 60hz. We can however address the red shades and flickering and would like to get that resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Horrible monitor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible monitor. Had it since June 23rd of 2024! Today it gave out and led was through. Never dropped it let alone even unplug it. They give you a 3 year warranty that don’t do nothing. I wouldn’t recommend this one.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear JosiahM,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Short life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for a year, then it got faint fine lines out of nowhere (wasnt drivers… cord worked fine with a different monitor).

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Buyer,
      We are sorry to hear you are having trouble with your Acer Nitro monitor. This monitor has a three year manufacturer's warranty and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    lines across

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a few months those horizontal lines showed up like in the reviews. literally was working one day & the next it just stopped working. unfortunate

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello NiaB,
      We are sorry to hear your Acer Nitro monitor is displaying abnormal lines and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a couple of days and it went out would not recommend may have gotten a bad one but never had that problem with any other brand

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Jacob,
      We are sorry to hear your Acer Nitro monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for just under a year and it completely died on me. Not what I would expect from a name brand item

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Sammy,
      We are sorry to hear your Acer Nitro laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Junk.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought two of these on July 24th of this same year. its September and one has already burned out. Return cut off was August 8th. if you want a monitor that might not even last a single year this is the one for you.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Qmray,
      We are sorry to hear your Acer Nitro monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Would not recommed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vertial lines starting to pop up all over in less than a month monitor was unusable after that

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello IvanM,
      We are sorry to hear your Acer Nitro monitor is displaying abnormal lines and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Short lifespan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor has a lifespan of 6 months. Second one just began distorting colors 6 months and 16 days from last purchase. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Justin,
      We are very sorry to hear you are having trouble with your Acer Nitro monitors and we understand this is very frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Bad monitour

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this monitour on bestbuy it was all good until i went home and tried when i tried the monitour the hdmi was not working.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Yandel,
      We are sorry to hear you are having trouble with the HDMI port on your Acer Nitro monitor and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so awful that I had to connect an external audio device such as a speaker, but other than that, the fps are amazing

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear you are unhappy with the speakers in your Acer Nitro monitor. While this monitor does have this feature, monitors with built in speakers are generally very low wattage, ie: 1W-2W. We understand most users would prefer a more robust sound system, which can be achieved via via powered speakers or headphones for best quality sound. We hope that otherwise the monitor is meeting your needs.
      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Bad monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad monitor-purchased April 10, 2024, stopped working yesterday with lines down the screen.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear VanessaF,
      We are sorry to hear this. We suggest you try a different cable if possible. Sometimes a bad cable can cause lines on the screen. If this does not resolve the issue, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mines comes with damage screen but I haven’t time to exchanged before the 30 days

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AntonioP,
      We are sorry to hear your monitor arrived damaged. For assistance with this please contact Best Buy directly before the return period expires. If you need technical assistance with an Acer product in the future, please contact Acer support at 866-695-2237. Support is available 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Did not last 30 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor went bad within 30 days of install. Terrible choice.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear DexterH,
      We are sorry to hear your Acer monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid montior

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly sound is a bit quiet overall 5/5 for price

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Speakers

    Rated 2 out of 5 stars

    Great for gaming, but some downsides

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the high refresh rate, it is really smooth and great for gaming. There were some downsides though. For starters, occasionally the screen will just go black for around 15 seconds and then randomly come back. The sound quality on the speakers is also quite poor

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Otis,
      Thank you for taking the time to leave a review on your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations with the audio and screen randomly going black, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Would recommend and the graphics are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i liked about thia 180 hz monitor is its such a great price it comes with its own hdmi cord. And it was such an awesome deal. And it runs perfectly with my PS5 console it runs better than ever. And the graphics are Great. Would recommend for someone to biy this monitor

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Get it on sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice monitor. 180 HZ for the sale price of $110 was nice. I also like how easy it is to adjust the angle of the screen. I do notice some slight ghosting though but for the price I got it, I'm not complaining.

    I would recommend this to a friend