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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 359 reviews

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  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Nitro KG272U Pbmiipx 27" LED WQHD FreeSync Gaming Monitor. Users appreciate the monitor's overall performance and find it to be a great product. The refresh rate also meets the needs of the customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 359 reviews
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR isn’t very good; colors look washed out.The monitor runs well though has great performance.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre image quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was expecting better image quality. I guess I got what I paid for. It's a decent monitor, speakers are ok. It gets the job done. Everything just looks super fuzzy and washed out on it. My other 10 year old monitor looks better than this thing. It cost less too. I messed with the settings and it still doesn't look great. It works fine if it's your first monitor, but wouldn't reccomend.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear meatloaf,
      Thank you for taking the time to leave a review on your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Mixed results. LG or Dell is better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glare or reflection is odd when combined with the lighting. There is something odd about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $350 gaming monitor that isn’t adjustable and sits at an awful angle. Nice!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Joe,
      This monitor does tilt forward and backwards to a degree. With one hand at the top center of the screen, and the other at the bottom center, use a push/pull motion to set the tilt where you want. If you need help with this, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Its pretty alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main problem is the resolution. I just sidnt realize that it was different from my other monitor, its completely my fault.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Acer Monitor Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor oftentimes turns off for no reason and blinks an orange light which I believe is because it doesn't read a signal as I've read online. If it didn't have this major issue, the monitor itself is great.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello JakeL,
      We are sorry to hear your Acer Nitro monitor is randomly turning off during use and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    It do be a monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen doesnt really feel or seem 1440p. Seen better looking monitors but this serves its purpose just fine.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Pretty good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image isnt super vibrant but great fps and resolution for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped functioning the way it should.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor and had it for 11-12 days then it randomly turned off and the resolution was changed into something so zoomed in and stuck at 60 fps. Tried everything I can do to change it back to normal but it stays unavailable to change back to normal. Never expected this to happen so I threw the box away 3 days after purchasing and everything it had along with it making it ineligible to return. Wasted my hard earned money on something that doesnt function how it should in a matter of less than 2 weeks. Do not recommend this monitor.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AlanG,
      We are sorry to hear your Acer Nitro monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 2 out of 5 stars

    Color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something wrong with colors specially white color.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hope yours works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective out of the box. Return for gift card wasn't worth the black Friday deal. Ended up with a lesser open box monitor from Lenovo.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear that you decided to return your newly purchased Acer Nitro monitor. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 2 out of 5 stars

    Almost worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but the speakers sound like trash and are extremely quiet

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Ryan,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro monitor. We are sorry to hear the speakers did not meet your expectations. These are low wattage speakers and we understand these are not robust enough for a satisfying listening experience. Headphones and external speakers may be an option you can use, but if the audio is so very low that you can't hear, please take the time to contact our support team at 1-866-690-4549 and reference your Amazon review, and we can help address this or any problems you may be experiencing.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Do not buy just get something else tbh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept on going blank when i played on it for maybe too long or something so i just returned it, had it less then a month btw. Deal breaker if u ask me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had green pixels standing out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: if youre using a ryzen card, you need to use display port and not HDMI bc it wont work. I had a defect with mine where there were green pixels standing out (dead pixels) all across the display and it was very noticeable, there was also some tearing.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear AcidArab,
      We are sorry to hear your Acer Nitro monitor is displaying green pixels over the display and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 2 out of 5 stars

    Ok monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Terrible HDR, flickers when in use

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Steven,
      We are very sorry to hear that your newly purchased Nitro monitor did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your monitor, don't hesitate to contact our support team so we can help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Screen Randomly Goes Black

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it at first but not even a year into it, It flickers or it randomly turns black screen for a few seconds. I tried everything to fix. Nothing helps. I counted about 8 - 14 times per hour that it randomly goes black. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Jacob,
      We are sorry to hear your Nitro monitor is flickering during use. These monitors have a three year manufacturer's warranty against hardware defects and we would like to help get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Washed out colors, tons of light bleed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washed out colors, tons of light bleed, not worth black Friday $182 shipped, let alone the $350 MSRP. Best buy wont let me upload photos and keep flagging my review!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Mawk,
      We are sorry to hear your Acer Nitro monitor is showing light bleed and you are not happy with the colors. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Display flickering and black lines

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started noticing flickering and black lines on the display right after the return window closed. Cannot recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing, Return sold as 'New'?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cords came with my monitor and screen came damaged. Very upset as this was a Christmas gift that now I need to return after they opened it. It almost looks refurbished but was sold as new.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear JacquelineB,
      We are sorry to hear your Acer monitor arrived with damage and understand how frustrating this is for you. We suggest you contact Best Buy for your return/swap options. They will be happy to help you with your order so you can get a working product. We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Done with best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not ever ever ever buy from Best Buy during Xmas. Completely ruined Xmas for my son! Delivered this with no box just like this to the door.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Momof4,
      We are very sorry to hear your Christmas surprise was given away by the product packaging. Acer works with our online sales partners like Best Buy to help ensure a safe and seamless online ordering experience. Generally, the box depicting the monitor is shipped inside a larger plain brown cardboard box. For gifts, it is recommended to select the gift option during checkout to help ensure the packaging is discrete. We are not sure why that did not happen in this case, and apologize for any inconvenience this has caused.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer