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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Predator Helios 300's performance, graphics capabilities, and build quality, frequently praising its excellent cooling system and smooth refresh rate. However, some users point to the battery life and weight as potential drawbacks. The keyboard and display also receive positive feedback, while concerns exist regarding storage capacity for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 597 reviews
  • Rated 5 out of 5 stars

    Best of Predator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact laptop,you can add more RAM and STORAGE nice temperatures.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, only issue is the charge draws a lot of power and pops the breaker from time to time

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Its a great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop for the price definitely thinking about getting another one for myself

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this laptop and let me tell you, its a BEAST!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine!. Very fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great graphics all around nice laptop for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gamig Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect about this laptop, its perfection priced and solid build quality

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Best computer, I ever have had. It working fast and productive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great up to date budget gaming laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gamer laptop! I havent found anything it wont run or play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Pros, 3 Cons (12/02/2022)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great thus far, despite receiving a defective one (will discuss under cons) on the first delivery. I bought this in mid-November when the price was only $999, which yields a high utility imo. The pros include... 1. Very nice screen. Perhaps because my older laptop is only an FHD with 60 Hz refresh rate, something makes this laptop screen (also FHD but 165 Hz) more friendly and rich. 2. Computer bag. Buying this product comes with a zipped bag that you can store this laptop in. However, it's rather thin for a laptop with this weight, so definitely prevent hitting or dropping. 3. Great RGB keyboard and underbar lighting. I haven't played much with this yet, but at least the standard lighting options can change per-key. The keyboard also feels nice to type and game on, since they're quiet (though I prefer the clicky ones). 4. Decent design for the price. Although this is not the "slim" and light gaming laptop, I think for $999, this is surprisingly not that heavy. The materials also doesn't feel cheap, and the ports are well categorized (ex. charging port and HDMI in the back, USB-As and headphone jack on the sides) 5. High utility (or satisfaction level) for medium-gamers. Since I'm only a undergrad chemE student, I've only got to play games like League, Valorant, Battlefield, Warframe, and Terraria. You can expect at least 120 FPS on all these games. The cons now include... 1. Limited battery life. Plugging into an AOC curved gaming monitor, I can only do office work or watch videos for like 2~3 hours. And with a cheap office monitor, I can get ~4 hours. But hey, this is a gaming laptop, so it's not supposed to last over 3 hrs. w/out its heavy charging brick. 2. Not USB-C Gen 2. The one thing that makes this laptop worse compared to my 2018 HP Envy is the USB-C port. Yes this Predator has Thunderbolt 4 but it's not Gen 2, meaning you can't charge the laptop through this port (ex. using a MacBook charger). 3. Potential defect and long lead time on repairs. The first order I received has a hardware defect where my whole laptop would lag/freeze for one second (thus causing your gaming fps to drop to 1). The Acer Repair Center was very friendly and cooperative. However, they come with a standard/slowest shipping, so it means it takes 2~3 weeks to wait the repair while the actual repair only takes 2~4 days. A couple of recommendations for new owners: 1. Acer Care Center. Downloading this allows you to set the charging limit to 80%, which helps with keeping the battery from degrading when plugged in. 2. Disable the start-up sound thru BIOS. The start-up sound is very loud, and there is no way to adjust the volume (as of 12/02/2022), so use BIOS to disable it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best computer that I have, super fast and super cool design

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my daughter. She extremely pleased with the way World of Warcraft plays.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The bets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great been using for 2 month I recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gaming laptop. use it all the time for playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Quantity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth pixels refresh rate love the size and portability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great laptop with high processing speed and good ram, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mouse Pad is Terrible! Must Purchase Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer performs excellent. The mousepad is horrible. While playing a game, it is not sensitive enough to know when I am swiping to look around or change direction. I keep getting killed playing GTA 5, because I cannot effectively change the direction I am looking. Since there are no mouse buttons, it is impossible to aim and shoot. Even after changing the shoot button, I still cannot aim and shoot rockets, or shoot from a vehicle. I purchased a controller since the game is otherwise unplayable. To be fair, most other gaming computers I see on the market no longer have mouse buttons. This is probably a ruse to make consumers purchase controllers so that Microsoft can make more money. They should give everyone that purchases this computer controllers for free. Battery life is about 2 to 2.5 hours for me, which is not great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good pc

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good and fast pc, runs every game in the market

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, worth the price. Speed is great in comparison to other laptops

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty solid works so far as expected would rocommend

    I would recommend this to a friend