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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 596 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Predator Helios 300's performance, graphics capabilities, and build quality, frequently praising its excellent cooling system and smooth refresh rate. However, some users point to the battery life and weight as potential drawbacks. The keyboard and display also receive positive feedback, while concerns exist regarding storage capacity for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 596 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad decision to purchase this computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only good for 4-5 hours. Wireless connection poor When it is hard wired for internet it still freezes and drops online meetings

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear JoS1,
      We are sorry to hear your Acer Predator laptop is not meeting your expectations in some areas, and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Mimi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my 14 year old for High School and some gaming. He absolutely loves it, very happy with this purchase and the young man that helped us at Best Buy in Westland, MI, he really knew his stuff!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was a great laptop for 5 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was perfect for gaming until 5 and a half months later I turn it on after a month on no use and now it doesnt post sooooo i assume the motherboard is gone just like everyone else who's had this laptop.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear your Acer Predator laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Great laptop at a terrific sale price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding gaming laptop at a terrific price. This computer has top of the line components in all areas and was $500 off the regular price. I have used it for a month now and it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop a month now I have to say I don’t regret my purchase it stays cool while gaming with the turbo fans engaged and it’s super fast when surfing the web it’s a great school laptop too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I was researching for months and trying to find a powerful laptop at a good pricepoint. Once the black friday deal came I ordered one immediately and I don't regret it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good, but runs a bit hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop can handle almost all that I can throw at it but tends to run hotter than I would like. If you have a cooling pad then this shouldn't be much of an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Question about the m.2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming laptop is a great laptop for fps and quality in games. Although I tried installing a SAMSUNG 980 SSD 1TB PCle 3.0x4, NVMe M.2 2280 into the m.2 slot and when I go to disk management it doesn’t show up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the price forsure so far so good. Hoping this one lasts along time wish it had 1tb 500gb is a little small for 1300 bucks but the gpu and cpu are worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our sons birthday/Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! We bought it as a Birthday/Christmas gift for our 15 soon to be 16 yr old son. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo mode is loud but was not unexpected. Add a few accessories to whatever your liking is and you are set. Got mine $500 off msrp as well. Super happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Help me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m heading a very bad issue with the Wi-Fi adapter. I had to return the first one I got and this new one still can’t connect to the internet. Please help

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Gammy,
      We are sorry to hear your Acer laptop is not connecting to wifi and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value for money, excellent configuration with best price. Good sound quality and graphics card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's fast at everything.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up as soon as you hit the power button. It has a true nvme 4 SSD with 6585 read speeds and 3930 write speed. Encodes video very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Really powerful to play any game at this point. A little big and heavy, but that's typical of a gaming laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the first one because it got a defect on the screen and requested a new one but overall the laptop was phenomenal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Gets a bit warm but what lapptop doesnt. Acer apps are ok. Temps stay in a comfortable zone. Bigger harddrive would be nice as 512gb fills up quickly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Lags and battery runs out way too fast. I feel like they gave me a used one. Definitely returned

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear MyNg,
      We are sorry to hear that you decided to return your newly purchased Acer product. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    In love with the laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! The temperature control is good, pulsar lighting and the customization are added bonus to the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it! u will need to buy external speakers... BUT even with that i woild buy it all over again :)

    I would recommend this to a friend
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