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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 242 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Predator Helios Neo 16” gaming laptop's impressive performance and graphics capabilities, frequently praising its speed and visual quality. Many appreciate the value for the price and the ample RAM, contributing to smooth multitasking. However, some users note that the battery life could be improved, and the laptop's weight and fan noise are potential drawbacks for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 242 reviews
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with gaming and work best speed and graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Runs real good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs real good. Graphics run great and download speeds are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Teen Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teen has no complaints so issa go!!!!!¡!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Outstanding Performance for Work Tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, very good performance for my work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Runs very well for demanding modern games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best Fortnite device ever. I can get victory royals easily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love of my gaming laptop, it's everything what i ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    You should buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Love the build quality and has no issues with high end games

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excelent laptop for its price! I strongly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun, No lag issues, no heating issues. Runs great 60fps+ on any game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Predator Helios Neo 16 review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great pick for gamers who want top-tier performance and AI-powered enhancements. It’s powerful enough for AAA titles and creative workloads, while the 165Hz display ensures a smooth gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Died at 4 months took Acer a month to fix.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when its not dead. 4 months in died, no power no nothing. Shipped to Acer, it took a full month to get the item back in my hands. Poor communication on the repair and timeline. Probably should look at a different brand. When it runs, it's a nice laptop. Very concerned about how long it will last out of warranty.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear BlakeH,
      We are sorry to hear your Acer Predator laptop required repair for no power, however we are glad you were able to take advantage of the manufacturer's warranty to get this resolved. Your input is very important to us as we are always looking for ways to improve our customer's experience. If you need further assistance with your laptop or the repair, please contact our support team at 866-695-2237. They are available 24/7 for in-warranty products.

      Thank you,
      Acer America acer

  • Rated 4 out of 5 stars

    yes sir game it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very goo dgaming laptop but it gets hot but it is expected, would be nice if it has more usb thunderbolt but it pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look of it and its built solid it does everything i ask of it and is great to take on trips

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excelent laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop, nice temps, nice performace, good software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats nice stuff i bought from here , im so happy its so worth it to buy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best computer for gamers nice picture, very speed

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    OVERALL GOOD PRICE AND PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming features. I little bit heavier tough. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good price to performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a powerful streaming laptop/ workstation laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer works perfectly for gaming and 3D design

    I would recommend this to a friend