Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 937 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Fantastic equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great and my TV has an excellent picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does It Again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, the technicians did an excellent job of reconnecting my surround speakers and other devices to my receiver. Very professional, courteous, and knowledgeable about their job. I will use the Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs did a great job and we're extremely knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product serving my need perfectly. I Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has great attitude.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my rescue again. It was really an easy fix, but I had not idea what was going on. They were very kind when we found out what the problem was. I am so grateful to have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service but could not get the job done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey so I was trying to have my speaker wires for my surround sound system hidden behind the wall and unfortunately they could not get the hob done. They did try their best though and were very nice! I would work with geek squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an awesome job concealing the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Service Souround Sound THANK YOU

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Services, Joe was great helping us get everything set up , we have an open concept room and he was able to help us figure out the best route to run the wires and get the best sound set up. Thank you Joe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The system is back!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My techs did a great job installing the home theater speakers. My only problem was they didn't get all 5 speakers working before they left. But I ultimately figured it out. Otherwise it was a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 4 out of 5 stars

    INstalled speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed speakers and they seem to work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello Geek squad I am always going to call you when I have a problem You gentlemen are so professional is hard to fine that in today’s society I really do appreciate the shop that you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar issues were fixed in 15 minutes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing! Shawn and Geoffrey are so good and always a smile on their face! The Geek Squad Total Tech is the best investment you can do if you are not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were fabulous and professional and proficient in knowledge. I was very pleased. *PLEASE SEE REVIEW OF Eero system install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Tv and Home Theater sound system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my house and made recommendations for our media room. Once purchased, they returned and mounted the TV and installed the sound system. Spent time going over system and demonstrated the numerous options of the receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the memories!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a networking expert or even very savvy at the proper connections. It's nice to have someone "just do it" instead of being forced to learn something I REALLY don't want to so I can focus on what I need to use my time for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did what I wanted no questions asked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good listeners and patient. a especially want to thank Nate form Jordan Landing store! Such great customer service! We are loving our new Theatre system!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Speaker concealment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New speaker mounts look great. Well mounted and wires are hidden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, explained the whole process and were very accomodating. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad speaker system install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Geek Squad. They worked well as a team. The team leader did an admirable job in directing the efforts to run wires in a difficult situation. Appreciate the efforts of all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 4 out of 5 stars

    Very helpful crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They. Did a good job and we were happy with the end result

    I would recommend this to a friend