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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 937 reviews
  • Rated 5 out of 5 stars

    Total Happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in did their job and left me with a big smile on my face!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a wonderful job. I would use them anywhere that I would need such work. Really a top job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad come to my newly purchased house and reviewed tasks and cost. We were very satisfied with the quote John gave us. He also did quality work and cleaned up after the projects. I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been super responsive and on top of our set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-line support and sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video was very, really very informative and I appreciate your support for this project. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my home theater and connected all devices. They are very professional and knowledgeable. Following day they even called me and checked how its working. Patrick and kyle both are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Shawn from the Saratoga Springs, NY store were wonderful at setting up the new surround sound and new TV. Theu were very efficient and took the time to explain to us on how to usethe new remote and system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - entire house installation - FABULOUS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire house outfitted for sound and TV’s and all associated gear. They were a large team and were a extremely knowledgeable and well coordinated. Spent entire day and finished everything before leaving!! Great guys as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I NEED HELP TO FIX THINGS,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE JOB BUT I NEED THEM TO RETURN TO FIX SOME PROBLEMS..I HAVE TRIED TOO REACH THEM MORE THAN 5 TIMES AT THE NUMBER THEY LEFT AND THEY HAVE FAILED TO RETURN MY CALLLS AND I AM NOT HAPPY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice agents great installers quality products and fast responses especially on geek squad the store associates are good well informed Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Delayed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have much to report other than due to COVID-19, the installation of my equipment was delayed. I decided to go in a different direction. So temporarily have delayed the installation but was still required to write a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV & speakers. The TV screen was broken when they took it out of the box. He was able to get another one and get it installed without delay. He explained everything to me and took time to make sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad smoothly installed my system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, installed the wired speakers in the ceiling and got the system working very smoothly. They also set up the system so that it was easy to operate. I will definitely be using them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and treated our home with great respect and explained how the new system worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Quick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was setup, the additional accessories and devices were also connected quickly and efficiently. He took the time to go through all of the features of the new TV and receiver as well as answering all of questions to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and very professional. They took appropriate COVID precautions. They installed everything quickly and efficiently. Afterwards they took they time to set things up and explain how to operate it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional knowledgeable and took pride in the work they did. I hope if I get anything else done they are the ones who come out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This squad come on time.Easily installed my product .They took the time to make sure I knew how to work tv properly.They cleaned up mess and were pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround Sound system was reasonably priced, and installation service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out looking good.........,,............,......

    I would recommend this to a friend