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Customer reviews

Rating 4.6 out of 5 stars with 936 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 936 reviews
  • Pros mentioned:
    Speaker placement, Wire concealment

    Rated 5 out of 5 stars

    Outdoor speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job, got the speakers installed in the perfect location, hid all the wires and set up system flawlessly. Thank you geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Media Room Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a complete media room installation. Sarah was my installation technician. She had to conceal and run wiring in the wall, mount the projector on the ceiling, install ceiling speakers, and assemble and mount the screen. She had two other associates that came and helped her for some of the install. She wired and programmed everything to work with my new logitech remote and showed me how to use it all and answered my questions. She and both of the associates that helped her were awesome! I also want to thank David for suggesting what products to purchase based on what I wanted and my budget. I let him know I already had an inexpensive media room setup. I gave him my budget for an upgrade, and he put it all together. I couldn't be more pleased! This theater room is fantastic! I had no idea what I was missing before! Overall very pleased with the whole process from Best Buy! Thank you Robert

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    BOOMING Speaker Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and craftsmanship by Randal Fernandez and Ethan Cochran while installing my Sonance - MAG5.1R - Mag Series 5.1 Ch. 6 1/2" In-Ceiling Surround Sound Speaker System. Install is seamless and professional, they assessed my Home Theater Room and made some slight adjustments to the placement of the speakers. The speakers sound awesome and I can certainly attribute the outcome to the knowledgable and superb installation by my Geek Squad Team! Absolutely recommend using Best Buy Geek Squad for any Audio Visual installations in your home (inside and outside).

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Installation quality

    Rated 5 out of 5 stars

    Use them…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, professional, knowledgeable, and courteous. Home theater sounds and looks like a theater.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Installation quality

    Rated 5 out of 5 stars

    Ceiling speakers installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I apologize for not posting this review earlier. Date of installation was Dec.18, 2018. Everything looks, sounds and came out how I envisioned the speakers to be placed in the ceiling. David and his apprentice were very professional and cleaned up after the job was done. Very pleased with the workmanship.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality, Speaker placement

    Rated 5 out of 5 stars

    Geek Squad installed in-ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came and assessed and determined a different model speaker was needed. They took care of the order and return and came back. Delighted with the install. The in-ceiling speakers look and sound amazing. Cleaned up and very courteous. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Sqaud installed my Atmos Speakers Flawlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have mounted the ceiling atmos speakers and were great in doing it! The overall fixture was done flawlessly and were done within the estimated time of fixing given by the agents.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad - Home Theater Install - Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team did an excellent job installing my in-wall front left and right speakers behind my projector screen and also took down the old screen and replaced it with a bigger acoustic screen. They relocated the old 2 left and right front tower speakers to the back of the room as rear surround speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Very neat work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work is very neat! Technicians were knowledgeable and explained about all the options that I can use to enjoy my music listening or watch movies.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad installed my tv and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. The geek squad installed my 85’ well and they were particularly nice and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality, Wire concealment

    Rated 5 out of 5 stars

    Best installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team did a great job in installing the speakers. They went into the small place in attic and ensured that no wiring is visible in the media room. Also they balance the speakers very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Regee and Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reggie and his Geek Squad partner took time to dismount the old surrounds system and replaced with this upgrade. They were meticulous in mounting the new system insuring that walls were repaired. They tested the new system and demonstrated proper use of the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Awesome Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kip and Garrett arrived on time ! Very professional and friendly! These guys are awesome they installed my Kef in wall speakers in a matter of minutes and tested to make sure working

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    They were absolutely amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I can tell they are experts and so knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Installation quality

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and very professional. We're happy with how nice it looks and sounds

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    An Excellent Experience Using the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron and Anthony were excellent Geek Squad representatives. They called when they were on their way, arrived on time, and set right to work. They were personable and very helpful in explaining the new technology we were receiving. When their tasks were completed they patiently reviewed the installations again and answered our remaining questions. They cleaned up the area extremely well when they were finished. There was excellent time management on their part. We were very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    The above Geek Squad techs are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom Baker, Rob Hendricks and his partner John with the Geek Squad were able to utilize our existing 10 Bose wall speakers in conjunction with the Marantz amplifier such that the resulting sounds produced were fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    5.2 surround sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my speakers they did 5 speakers in ceiling and also hooked up two subwoofers. Had to pay 150 extra for the extra subwoofer install. They also hooked up my new onyko receiver. The system sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Install 3 JBL Studio 6 Theater speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason did a fantastic job of installing 3 JBL Studio 6 Theater speakers for my home theater FRONT Left Center and Right speakers. This involved cutting a perfect template for all in sheetrock along with the actual installation in the wall and connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Techs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service…we are very happy with the result. The techs were rockstars! They were knowledgeable, professional and respectful of our home. Thank you.

    I would recommend this to a friend