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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 937 reviews
  • Rated 5 out of 5 stars

    Geek Squad analyzed problems & fixed issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. Courteous, knowledgeable, effecient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't hear my tv before without turning it all the way up. New speakers are perfect and we hear things we missed in movies now also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Art knows what he is doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jebb is terrific i explaining the product and its capabilities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting the television, setting up the speakers, providing advice, and helping us learn how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the ability to conceal and install my speakers myself; but for the amount of work and the guaranteed professionalism that geek squad has is bar none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my whole system, including speakers and cabinet. Very nice and professional and very patient explaining how to work things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad installed our quickly and efficie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a sound system that you need connect to your TV this is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Geek Squad EVER!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over All the Geeks were Great!!!!! Respectful, Courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has truly caring and knowledgeable installers. Perfect job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad set up sound system and Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay and his team are excellent and great about listening and finding the best solution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his team are absolutely fabulous! They made it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Hunter were great! They did the install in a timely and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed by television and devices very quickly. It would have taken me weeks to install myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been good to me, I have nothing bad to say about them, they always take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich and Rafael did a great job installing speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich's knowledge of the latest surround sound system was so helpful! He taught me how to really get the most out of my system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still in process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well but that was pre working for new home. Second phase will be on a couple months Proposal went well and equipment seems to be very acceptable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my sorround speaker to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff knows what’s wrong and what need to be done so my sorround Bose speaker will work good to my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 2 out of 5 stars

    Slow, not terribly competent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install took about 3 months. Installers would come by, say my speakers wouldnt work, and leave. I even took them back snd tried to exchange the speakers, only to learn the speakers were fine. Finally, after management intervention, the speakers were installed and work fine. Way too kuch time and effort.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job with delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and professional. I couldn’t be more pleased with their work.

    I would recommend this to a friend