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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 937 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Excellent Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my AV receiver and speakers was done with care and excellance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Friendly, knowledgeable and personalized customer service! Also, very Impressed with the ease and efficiency of service. Arrived promptly at the established promised, made certain that everything was working well, and cleaned up afterwards. you all are Fortunate to have them on your team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad installed our theatre room speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable on the installed speakers and the sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Service well worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had speakers in my walls so quick, within just a few hours everything was in place and working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad come out and conceal front 2 Channels in my living room. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Excellent job, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got complicated speakers in wall while wiring sideways with virtually no damage to the wall. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    OMG this was an amazing product to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG this was an amazing product to purchase, I cannot give as much kudos to having the gentleman come out and install everything perfectly in my home

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Excellent service, experience and knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and great service. They knew exactly what to do and they were not messy with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad installed my tv and surround sound fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that came over were fast, efficient and a pleasure to have over!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION OF NEW 65" SAMSUNG TV, DENON RECEIVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST HAD A 65" SAMSUNG TV, DENON RECEIVER, SP,EAKERS AND WALL BRACKET FOR THE TV AND THE CREW WAS EXCELLENT. THEY INSTALLED THE EQUIPMENT WITHIN A FEW HOURS AND INSTRUCTIONS ON HOW TO USE THE NEW EQUIPMENT WAS DONE THE SAME DAY. WE DID HAVE A PROBLEM WITH ONE OF THE OLD CABLE CONNECT AFTER A FEW DAYS BUT THEY REPLACED IT THE NEXT DAY. JASON, HIS HELPER AND ISSAC(THE ESTIMATER FOR THE WORK) WERE GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek job did an awesome job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came promptly connected the speakers for best sound were so efficient and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time did a beautiful job and we’re clean very helpful with any questions I had

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Surround speakers by Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surround speakers that extends sound beyond 900 soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and professional. The speakers look great they way they installed them. They also tried to keep area as clean as they could

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job above and beyond my expectations- very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Home theater speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Install. Very professional and friendly Agents.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Adv speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up all my equipment in our new house…and added new ceiling speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 85 inch + surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly and there was ample communication prior to appointment. I was impressed by the knowledge and skills by both technicians. They worked well as a team and were very courteous and professional. I've had Geek Squad for many years and have always happy to have them available, especially for the projects I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randall was so great, respectful, and overall awesome with his job. Ethan came to replace our receiver. These two gentlemen were awesome. Geek Squad has top-notch customer service. Also, I want to commend Christopher Rosario, Sales/Design Team. He was so helpful and great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Knowledgable agent, very neat install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my in ceiling speaker perfectly. The install was neat and the agent was extremely knowledgable.

    I would recommend this to a friend