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Customer reviews

Rating 4.6 out of 5 stars with 936 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 936 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation - well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the total tech support option was great, we loved the ease of the install, the annual fee has more than paid for itself this last year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and would use them again for sure. They were courteous and professional for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job and was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, connected my speakers, friendly, agents arrived when the said they would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nathan was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up because the configuration was comply with a multi one set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE SQUAD HAD THE KNOWLEDGE AND SKILL TO FINISH IN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SQUAD FINISHED THE INSTALL OF ALL MY ENTERTAINMENT EQUIPMENT. THE INSTALLER HAD THE KNOWLEDGE TO HOOK UP ALL MY EQUIPMENT WHICH WAS A TOTAL OF 10 ITEMS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Communication | Blown Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a disappointing experience. They were scheduled to come this afternoon by 1pm and finish by 4:30pm. I took the afternoon off work to be home and wait for the geek squad crew. I got a text message that the appointment was being cancelled and needed to be rescheduled at 1:24pm. I called the service line. They had no explanation. They said they called - I checked receipt calls and voicemails - nothing! They told me the earliest they could schedule was 6 days later. Then they told me they can’t even provide a specific time. So, it now shows as May 13 7am - 7pm. Am I supposed to sit around all day?!? Super frustrating so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    speaker conceal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my speakers in the ceiling. If you didn't know they were there you would never see them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home entertainment system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time, were professional and friendly, and provided quality service to my house. I couldn’t be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for tough jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a job to be done right and in a timely manner, these guys know what they are doing. Spend the extra money for peace of mind and they will walk you through everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sean from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean the Geek Squad technician was extremely competent and a true professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccum ever for cleaning up animal hair, as well as normal cleaning needed too. Suction is terrific and attachments make sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad surround sound wiring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents rewired the surround sound speakers in our family room - not an easy task but done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and Kyle mounted my TV and rear speakers for my home theater system. They were on-time, knowable, and responsive to all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed speakers on my deck. The geek squad guys made suggestions for my application and I was very pleased!! The color of the speakers even matched my trim!!! Great job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all my devices. Very impressed by The Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up my sound system. Very pleased with their work; very nice and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squat installed the speakers on Patio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty fast and efficient. They knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to appreciate the teams effort in getting desired outcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys did an amazing job. Clean install, very knowledgeable and they made sure to answer all my questions. Having them come back to do more!!!

    I would recommend this to a friend