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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 937 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Ryan did an outstanding job of installation and demonstration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Nicely Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job cutting the wallboard and installing the speakers. It was done cleanly and accurately. The speakers worked well after the home theater systems was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad did a professional job.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 4 Geek Squad guys at my house for nearly 3 hours installing speaker wires inside the walls in my home theater room. I think the job ended up being a lot more involved than what the estimator had originally written up, but these guys did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad Installed New Patio Speakers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheers to the Geek Squad team for doing a great job getting my patio speakers replaced. I appreciate how they ran completely new wire from my inside receiver to my patio, and the new speakers I purchased from Best Buy sound so much more full than what I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Things went fairly well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad hooked up 2 TVs and a surround sound to my basement. They were very knowledgeable to the point where my sound board on the one TV was the wrong kind. They helped me to pick out a sound board that met my needs and I was very satisfied with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    They were fantastic and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our surround system. Installed new speakers in our ceiling and mounted speakers on our wall. They suggested a sturdier tv wall mount and showed us why. Then they installed that for us. They always got our opinion before doing something. They were great

    I would recommend this to a friend
  • Pros mentioned:
    Wire concealment

    Rated 5 out of 5 stars

    Tv and theatre install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the tv perfectly. Hid All wires perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Profesional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! The team was awesome, clean, professional and very informative. Michael should own his own company, he’s got this down to a science.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad installed my speakers quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were on time. They were efficient. They didn't make much of a mess and what did happen they cleaned up as they worked. They price was right. Now we are enjoying listening to our TV and movies with our great speakers! Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad speaker install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with Geek Squad team. Came to switch out two in ceiling speakers and got the job done quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed all the necessary work- very professional and excellent work!

    I would recommend this to a friend
  • Pros mentioned:
    Wire concealment

    Rated 5 out of 5 stars

    Glad to have outdoor speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job installing these speakers. Make sure to have a geek size up your installation before scheduling an actual install. Was impressed by their ability to navigate around my attic running the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Installation of projector et al was seamless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. It was done in a timely manner and everything works as planned.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    AAAAA+++++ SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad install my Home Theater. It was a perfect install. I even had an unknown with my $1,000 subwoofer but they were able to diagnose the issue and fix it! First class service. AAAAA+++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad installed my sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services And very quick installation. Everything in an hour

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad installed my ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Baya was extremely courteous, professional and knowledgeable. She did an outstanding job installing our ceiling speakers and gave us a step by step demonstration! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were everything expected and more. Great professional job. Punctual, clean, polite, professional. I am so happy that we chose them to complete our installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Ceiling speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tecnician mounted my speakers in the ceiling. He reconfigured my home theater. He answered all my questions and explained everything to me. He was great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    new look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew how great it would all look until it was done and I am so pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Do try this at home by yourself, let GeekSquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad does it again with perfect installation and concealment of 2 in ceiling speakers. Excellent workmanship and they even clean up afterward.

    I would recommend this to a friend