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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 937 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys the came were able to figure out how to install my BlueSound sound bar underneath my wall mounted TV. Also did an extra task by mounting the subwoofer to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad did a nice install of my surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my surround sound and set up my receiver. They did a very nice job. Everything was done professionally and very neatly. After the install they also made sure we knew how to operate the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 8 in ceiling speakers ,including running all the speaker wire and hocking up the receivers.looks and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys installed my speaker system in my living room for me. They were able to run the wires for the speakers up & through the walls & into the attic to conceal them. I must say that they did an excellent job! I am very happy with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just have to say my two GeekSquad guys that came to my house for a fairly extensive installation were absolutely amazing. I have always appreciated great service, however in the midst of COVID, good service is even more difficult to find and these guys were a shining light for what service should be regardless of the circumstances. I had speaker wire run in my ceiling and they installed sonos amps, ten speakers and a few TVs that I purchased from Maylin at the Tampa Dale Mabry store who was also awesome. What was most appreciated was their time and willingness to educate myself and my wife on how everything worked and, more importantly, how they worked together. Kudos to having a great team.

    I would recommend this to a friend
  • Pros mentioned:
    Wire concealment

    Rated 5 out of 5 stars

    Hide the wire.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did what they said, concealed the wires to make a more aesthetic appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to the house to install my outdoor Audio system was very knowledgeable polite and easy to work with. I would highly recommend taking advantage of the geek squad installing any further devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new indoor surround sound system and outdoor speakers were installed by Best Buy and they did a professional exceptional job. We also got great instructions on how to use our new set up. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted all TV's and surround sound in a timely manner very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS setup our media room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since our media room was pre-wired when our home was built we thought it would be cheaper to have GS setup our equipment versus going thru the builder. The team showed up on time and was extremely courteous and professional. They covered our furniture, installed our five in-ceiling speakers, subwoofer and receiver in less than 3 hours. They cleaned up after themselves and gave us a brief tutorial of our equipment. Although we had sound quality problems after they left. The initial reason for their visit was completed and met our satisfaction and the sound quality was fixed by a second visit from someone with more experience in A/V technology.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job installing my surround sound system. It sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my in ceiling speakers. Went in attic and ran wires. Looks and sounds great. No problems and cleaned up really well after install. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Sonos speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job wiring all the speakers and making sure all the sound was focused properly. I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad installed speakers very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 5 speakers in my living room, connected to the tv, installed a receiver and a subwoofer. They did an excellent job. Very professional. Very clean installation.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    These Speakers Looked Great In The Wall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are pros. no joke. they had a somewhat complicated install and they really worked hard to please. i felt they went above and beyond to help me. the speakers flush in the wall look so nice (to me)

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Speakers installed by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sophisticate or snob regarding sound so these speakers do the trick for me. I'm listening to them now and they sound great! I'm very happy with the quality for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Awesome Ceiling speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guy were very Professional, they came in saw what needed to be done, and did it. I am very satisficed with their work. I will always use them in the future/.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron Evans is bar far the best installer in the area. His team showed up and I had 4 TVs and a 5.1 Surround Home Theater & installation was perfect. His team's consultation was spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad intalled my projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron was the greatest! He was diligent and made sure everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Wire concealment

    Rated 5 out of 5 stars

    Geek Squad Service and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the extra $199 for Geek Squad Service and Installation needs. They know what they’re doing when it comes to installing devices and concealing wires.

    I would recommend this to a friend