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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 937 reviews
  • Rated 5 out of 5 stars

    These guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were on time and completed my installation in very little time. They helped me set it up (wifi connection, etc.) and provided instruction and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team went above and beyond my expectations. Completely satisfied and will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and his team from Geek Squad were very dedicated. They addressed all my concerns with installing my in-ceiling speakers and TV appropriately and provided outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were outstanding, and their recommendations were exactly what I needed. Quality work at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job from start to finish. Could not have asked for better craftsmanship. Very happy with surround sound and tv installs. Looking forward to enjoying some sports and movies on this new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent and efficient install in my ceiling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service around! I have subscribed to the geek squad for many years and would not be without it ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I chose to have Geek Squad install my TV and audio at my new residence. Tony was outstanding and pleasant to work with. He listened to my goals and then worked quietly to achieve them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound set-up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my house was friendly, knowledgeable and super helpful with my questions. So happy with my TV surround sound set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McBackyard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers sound great. Installers must have been double jointed to install in attic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very efficient and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found all the memebers of the Squad that installed our system and oriented us on the operation to be well versed and very bright. They were all courteous and could not have been more helpful. We were very impressed. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad! - Complete Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great professionals and took time to explain how to operate the remote controls and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker conceal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two speakers that had not been pre-wired and were in a tricky area to locate. The Geek crew did an excellent job locating, wiring and concealing the speakers so they provided the necessary sound for the room but were conspicuous in their location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team led by Gene did a very good job. Gene left his card to call if I had any questions. After using the Sonos system for a while I do have some questions and will be calling him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall instal TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine job on mounting and running cable to conceal. Special thanks to tech Starr for her extensive knowledge of home theater systems and speaker/receiver recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great Job, wasn’t happy with they charge me extra once price was quoted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Double Agent" Jacob R. managed an Excellent and experienced installation and crew, Dylan & Steve, who were all Courteous, Friendly and Knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Crew Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, well-trained. These people take their work seriously and their passion for entertainment-related technology is more than apparent. They've made me a lifetime Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The group did a good job and managed the issues with our network, smart lights/lutron, Sonos equipment, printer on network. They were a pleasure to have in our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my satellite Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Definitive 2 Speaker system to my home theater and I couldn't be more satisfied. The surround sound is great. I highly recommend this service.

    I would recommend this to a friend