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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 937 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a nice job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the professionalism of the Geek Squad folks. All of the Geek Squad workers were friendly, informative & well versed on the technology/hardware that they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Amazing personality, Keep doing the good work. Thank you for delivery the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will did a great job installing speakers. Was missing a mounting bracket on one of the outside speakers so i have to go back to the manufacturer to get that item before the last speaker can be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In ceiling speakers installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!!! Knowledgeable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the speakers and gave us a tutorial at the end. Andrew was very patient in answering all the questions in a very professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new theater system with care, and made sure everything worked properly before leaving. I would recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very professional. They were also very knowledgeable. The excellent service was very much appreciated. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV AND CEILING SPEAKERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always done an excellent job, very knowledgeable and informative. Highly recommend them ifyour not a electronic guru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use, self installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this service, canceled it. Did the install myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super services and great help from geek squad. I loved the team every time they came to my place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time that we have had members of the Geek Squad come to our residence to assess the situation and then make the appropriate suggestions. Both agents were professional and provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris the technician was great. He was knowledgable on the products and how to configure them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 2 out of 5 stars

    Geek Squad could only install 4 of 5 speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad could only install 4 of the 5 speakers because of pipes in the wall where the 5th speaker was going to go. They did a very good job on those 4. But I only I hired the geek squad to do this install after the in-home service representative told me there wouldn't be a problem. I would never have chosen to do a 4 of 5 in-wall speaker installation (Left, Center, Right, and Left Surround) which would leave me to install a wall mounted speaker for the right surround.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey Gene. Thank you for sharing this with us. We're glad that overall, the appointment had gone well aside from not being able to do the 5th speaker. If you have any questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    The simple life of 1 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad recommended me this remote and was skeptical. But, when they showed me how it worked and how easily to control it was hands down the best purchase. Your life is much simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Speakers Are Concealed Nicely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just don't think a "do it yourself" speaker install should be done by the homeowner. if you mess it up, it's on you. best buy gets it done right the first time with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new TV, speakers and turner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Surround sound system to my new TV they mounted, speakers they installed and connected it to my new turner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When installing my home theater, the crew suggested burying the wires behind the wall instead of having them all over the place. So glad I took their advice. Makes cable management so much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dolby atmos height speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job with the second pair of dolby atmos speakers! nice sound on both pairs of speakers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amado and his helper were awesome on the installation of my Tv and Surround System.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Geek job did a great job. At first I thought 50 bucks a speaker was a little high, but when I saw the care and expertise I realized they did a great job and worth the money.

    I would recommend this to a friend